Clarendon Cottages

Getting to Clarendon

Our cottages are right in the hub of the beautiful Dandenong Ranges with all three main villages (Sassafras, Olinda & Mt Dandenong) literally just a stone’s throw away.
We are just outside Sassafras off the Mt Dandenong Tourist Rd.

We would appreciate a call or text message by mid morning of your arrival date to let us know your approximate arrival time.

On arrival at our gate please note that you cannot see us from the road, you need to follow the long driveway down to the little garage where you can temporarily park and then walk down the path down to Reception so that we can show you to your cottage and parking space.

Address: 11 Clarkmont Road, Sassafras, Vic, 3787

Melways Map: Page 66 D12
Google Map link: https://goo.gl/maps/E1BXWVnDbY32
 

Payment Policy

A 50% deposit via Visa or MasterCard is required to secure a booking, with the balance due on or prior to check-in. We also accept EFTPOS or cash for payment of balance at check-in. We cannot accept cheques. For bookings made within 14 days of check-in the full amount of the reservation will be charged.

Cancellation Policy

A 50% deposit is required to confirm a booking with balance due on arrival.  Deposit is refundable if cancellation is more than 14 days before check in date.  A cancellation fee of $50 applies.  If cancelled with less than 14 days notice, the full amount is payable and the balance will be charged to your credit card. Failure to arrive or cancellation after arrival, the deposit is forfeited and the remainder of the balance will be charged to your credit card.
Bookings can be transferred to another date if arranged 14 days prior to your stay.

Check-in and Check-out Policy
Standard check-in period is from 2:00pm to 9:00pm unless otherwise arranged and agreed in writing. An early or later check-in may be accommodated by prior arrangement. An agreed early check-in will incur a fee of $30 per hour or part thereof.

Check-out time is strictly before 11:00am unless otherwise arranged and agreed in writing. An agreed late check-out will incur a fee of $30 per hour or part thereof.
An unapproved late check-out will incur the following penalty charges: Up to half hour $50, half to one hour $100, over 1 hour a full day tariff will be charged.

Additional Guests Policy
No non-paying guests are allowed to use the facilities of our cottages or our property.  No non-paying guests are allowed on site under any circumstances without prior arrangement and agreement of Clarendon Management.  We do not accept parties of any kind.  We reserve the right to cancel any booking if guests do not comply with our terms & conditions.  Thank you for your consideration.

Wedding Groups Policy
We do not operate as a party or wedding venue but are very happy to welcome the bride & groom for their honeymoon stay.
Bridal parties must contact Clarendon Management to discuss suitability of arrangements prior to booking. A fee applies to cover additional costs associated with wedding groups. No non-resident guests are allowed on site under any circumstances without prior arrangement and agreement of Clarendon Management.  We do not accept groom and groomsmen parties, hens or bucks parties under any circumstances.

Pets Policy
We are sorry but pets cannot be accommodated.

Damages Policy
We reserve the right to charge your credit card or to claim from you any costs incurred due to damages made during your stay. Additional cleaning costs required due to the property being left in a poor condition will be charged at a rate of $50 per hour.

Candles, Smoking & Incense Policy
The lighting of candles and the smoke from cigarettes/cigars/pipes or from the burning of incense is not permitted inside any building at Clarendon Cottages. Candles and smoking represent a major risk of fires, damage to surfaces and fabrics from flames, smoke and melted wax. Table lamps and dimmer switches have been provided for mood lighting.
If there is damage as a result of the burning of candles or there is evidence of burning candles in a room or if a room is contaminated by smoke from inside or outside smoking or there is evidence of smoking in a room you will be liable for an additional charge, which will equate to the sum of the following:
- The daily tariff for the days or part days that the room or cottage is unavailable for other guests due to the effects of smoke contamination and damage.
- The cost of finding alternative accommodation for subsequent guests as a result of the cottage being unavailable.
- The cost of cleaning, repairing or replacing any item damaged by the effects of smoking or the burning of incense. This may include the cost of additional cleaning, laundering of furnishings, blinds or other fabrics and the replacement of damaged items.
The minimum charge for either the burning of candles or for smoke contamination of a cottage is $300.

Bushfire or Other Emergencies Policy
Clarendon Cottages will accept a cancellation by you for days with an actual or predicted Fire Danger Rating of 'Code Red' or 'Extreme' for the Central District (Refer www.cfa.vic.gov.au). You must notify us of your intention to cancel stating that this is your reason for cancelling and it must be acknowledged by us. Under these circumstances we will refund in full any deposits already paid by you for that unused accommodation.
We reserve the right to close our operations and in effect cancel your booking with us in the rare event that we deem it necessary for your safety or because of an inability to operate due to circumstances beyond our control. This may include significant bush fire danger, road closures, an extended power, water or gas outage or damage to your booked accommodation due to storms or other circumstances. In this instance we will give you as much notice as possible and provide you with assistance in securing alternative accommodation. We will either credit or refund in full any deposits already paid by you for that unused accommodation.