Pet Friendly Island Holiday House: 33 Plover

PART 4.    HOLIDAY RENTAL - HOUSE RULES FOR GUESTS AND VISITORS AT 33 PLOVER ST. COWES 3922

Holiday rentals provide a unique tourism experience: consider this your home, treat it as your own, respect your neighbours and leave it as you find it. These House Rules are provided at the Property to ensure that Guests and Visitors know and comply with the specific Rules governing their permission to enter and occupy the Property. 

4.1    General requirements
House Rules are binding on Guests and Visitors and any issues must be promptly reported to the Manager.

4.2    Noise and Residential Amenity
Offensive noise and anti-social behaviour is prohibited. 

4.3    Visitors
Guests are responsible for Visitors. 

4.4    Gatherings or functions
Parties and non compliant functions or gatherings are prohibited.

4.5    Parking
Parking is permitted in the front garden of the property or down the side laneway

4.6    Garbage and recycling
Small green lidded bin is for general waste and large yellow lidded bin is for all recyclables;

 excess rubbish should be managed and not left in public or common areas.  If not dealt with, excess rubbish will incur a disposal charge payable by the guest. Local garbage collection days are Thursday morning, bins must be brought to the curb wed night.

4.7    Security
It is the Guest’s responsibility to secure all windows and lock the premises when temporarily or permanently vacating the property

4.9    Deck and balcony areas
Appropriate caution must be exercised while using or supervising small children on all decking
4.10    Smoking
The house is strictly NON SMOKING.  ALL smoking activity must be executed outside the building and disposed of properly in the provided ashtrays.  Smoking inside the home will result in a $200 cleaning fee.

4.11     Pets 
Pets are allowed on and within the property.   All pets are the sole responsibility of the guest.  Guests will be liable for any damages caused by pets and cleanup fees, starting at $50 will be incurred for pet related damages.

4.12     BBQ 
BBQ facilities are provided for Guest enjoyment.  BBQ must be left in the tidy state it is presented in.
4.13     Damages and breakages 
Damages and breakages must be reported to the Manager.  Fees for breakages will be fairly assessed depending on replacement costs.

4.14     On departure arrangements 
House is to be left secure as outlined in 4.7 above. Keys are to be left in the meterbox at the side of the house adjacent to laneway, and the Management is to be notified of departure via sms or phone. The house should be left in a reasonably clean state, with dishes all dishes cookware cleaned by hand, or run through the provided dishwasher.  Rubbish must be dealt with as outlined in 4.6 above. 

4.15      Emergency Contact 
In case of fire or medical emergency, dial 000.  And notify Management as soon as it is safe for yourself to do so. For all other non life threatening emergencies, contact Management

Tim Spano: 0424 345 646

Sabrina Fiebig: 0416 845 322

4.16    Compliance
Consequences of non-compliance may result in involvement with local law enforcement, termination of the guest’s permission to occupy the Property and eviction without compensation. Violations may also result in charges being applied to Guest credit card, or moneys withheld from bond without the guest’s consent.

A 50% deposit is due at the time of booking, with the remaining 50% due 30 days prior to arrival.  Bookings cancelled more than 30 days prior to arrival will receive a full refund less $50 cancellation fee.  Bookings Cancelled 7 to 30 days prior to arrival will receive a 50% refund and bookings cancelled within 7 days of expected arrival date will receive no refund and will forfeit the entire amount paid.  .  Variation in booking dates will incur a fee of 25% of the total booking if made within 7 days of arrival date, and a $50 Variation fee if made more than 7 days prior to arrival.  Variations in bookings are subject to availability; tariffs may vary depending on dates/season selected.

vii. contact details for the Manager or their nominated representative:
Property Manager, Tim Spano 0424 345 646 or Sabrina Fiebig 0416 845 322

Use of this property is strictly for holiday making and this agreement is a licence not a tenancy

Guests are granted a limited permission to occupy the Property for holiday purposes by the dates specified above

This is not a residential tenancy agreement under the residential tenancy legislation; and

Failure to comply with the Guest's obligations in the Terms and Conditions may result in termination of permission to occupy the Property and eviction.

3.4    Security Deposits or Bonds

a)    A $200 security deposit will be received from all bookings prior to keys to the property being handed over.  Any exceptions to                this rule will be stated here___________________________________________________________________________________

b)   This security deposit is fully refundable once guests have departed, and an inspection of the property deems there are no damages, breakages, or other issues on the property which need to be resolved.

           

3.5    Maximum number of Guests and Visitors

The maximum number of Guests permitted at a Property must not exceed a maximum of 2 adults per bedroom, 6 adults in total; and

The number of Visitors permitted at a Property must not be such as may conflict with residential amenity, House Rules and more generally the Holiday Rental Code of Conduct.

3.6    Noise and Residential Amenity

Prohibit offensive noise and antisocial behaviour enable the Manager to exercise all legal rights and remedies to promptly deal with any breach. 

3.7    Functions and parties

a) Properties located in residential areas must not host commercial catering or functions unless they have local council permission to do so.

b) So called "party houses" conflict with residential amenity, are damaging to the Holiday Rental industry and are not permitted.

c) Any gathering, celebration or entertainment permitted at a Property must not conflict with residential amenity and must comply with all the other requirements of this Code of Conduct including the Terms and Conditions (Part 3) and House Rules (Part 4) and any other relevant planning approvals.

3.8    Access and Parking
Parking is provided onsite via front garden and side laneway

3.9    Recycling and Garbage

a). Small green lidded bin is for general waste and large yellow lidded bin is for all recyclables;

 excess rubbish should be managed and not left in public or common areas.  If not dealt with, excess rubbish will incur a disposal charge payable by the guest. 
ii. Local garbage collection days are Thursday morning, bins must be brought to the curb wed night.

3.10    Complaints and dispute resolution procedure

All complaints received by the property manager will be addressed immediately.  The guest will be contacted by the manager using the contact details provided above.  If a resolution that pleases each the manager, guest, and complainer cannot be reached in a timely, local law enforcement may become involved and may result in termination of the guest’s permission to occupy the Property and eviction without compensation.

3.11 General obligations of Guests and Visitors

Guests and Visitors must:

a) Comply with all House Rules and By-Laws;

b) Respect the residential amenity and security of the Property and neighbours;

c) Refrain from anti-social behaviour;

d) Guests must control and be responsible for Visitors and ensure that Visitors comply with the

House Rules;

e) Comply with any instructions from the Manager and security services during their stay; and

f) Notify the Manager of any disputes or complaints as soon as is practicable.
 

3.12    Consequences of not meeting the Terms and Conditions

Management or Owners of 33 Plover St, finding the Guest in violation of any of the abovementioned terms and conditions, or the otherwise outlined “House Rules for guests and visitors at 33 Plover St. Cowes 3922”  may result in involvement with local law enforcement, termination of the guest’s permission to occupy the Property and eviction without compensation. Violations may also result in charges being applied to Guest credit card, or monies withheld from bond without the Guest’s consent.