Southern Eco-Retreat

Arrival Directions:

Be sure to contact us 03 6264 2233 a day or two before your arrival, to get your key code. Do not leave it until you are standing at the key box.

Getting to our property is your responsibility. We are not responsible for road closures, flight changes or government restrictions.

About 1.7 hours south from Hobart City:

From Hobart city centre, follow Davey Street to the A6 Southern Outlet. Follow the signs to Huonville, crossing 3 big hills, until you arrive in the Huon Valley at the village named Grove (petrol, basic groceries etc).

Continuing on the A6, continue south through Dover, ( bypass Southport ) throyugh Lune River to the village of Ida Bay. Imediately two metres north of the Ida Bay Railway line is our driveway. Look for the discrete sign "Buttongrass Retreat". Enter your code to obtain your keys.

· By law all of our accommodation is non-smoking indoors. Additonal charges will apply for evidence of smoking indoors, candle wax removal, excess or deliberate damage or breakages greater than fair wear and tear.
- Prices are calculated for two people in one bed or four people in two beds. Extra people or extra beds can be added at $40/nt if necessary.

A True Retreat

We live up to our name as an eco-retreat. Eco-friendly facilities include carbon neutral wood heating, natural water and composting toilets. Electricity is 12-volt solar, there is no 240 volt electricity. Phones and cameras can be charged at reception. A CD player and radio is provided. Rooms are free from technology such as TV, WiFi, phones, aircon, electric blankets, microwaves and hairdryers. Most Telstra and Optus mobile phones work fine. Water comes from natural sources. We do not add any chemicals.

You will be surrounded by wildlife of all sorts, including birds, mammals, arthropods and reptiles. Animals do sometimes enter the cabins and tipees (Arachnophobes and Allergics might prefer a city hotel).

If this eco-experience sounds good to you, read on. If you would prefer conventional town based accommodation, you can find lots of choices elsewhere.

Payment Process:
1: Your Aura booking fee will be charged immediately by Aura. This will hold your accommodation pending full payment. This booking fee is non-refundable.
2: The accommodation property will contact you within 36 hours for payment of the remaining amount by Vist or Mastercard
3: You then have 24 hours to make the payment to the property.
4: Once payment is received, your booking is fully confirmed. The property will send you a confirmation. However, if you do not make payment within 24 hours, your booking will lapse and you will forfeit your Aura booking fee.

Changes and refunds:

When you book with us, we hold the accommodation for you so if you cancel we have to charge you.

On discounted rates, full payment within 24 hours of booking. No refunds, no changes.

On full price bookings, cancellations will incur a minimum $50 administration fee. We will try to resell. The earlier you advise us, the better the chance that we can resell. If we resell at a lower price, we additionally charge you the difference.

Cancellations over 1 month in advance, we charge you:
- a flat $50 administration charge.

Less than 1 month but more than 7 days, we charge you the lower of either:
- 50% of reserved services if unable to resell, or
- the $50 administration fee plus the difference if we resell for a lower price.

Less than 7 days, we charge you the lower of either:
- 100% of reserved services if unable to resell, or
- the $50 administration fee plus the difference if we resell for a lower price.

No Show, we charge you:
- total cost of reserved services.