Harbour Side Resort

Shuttle bus services avaialbel from the Gold Coast airport to the resort. Just talk to the shuttle bus service desk at the airport to arrange transportation.

There are express trains from the Brisbane airport to Helensvale Train Station. From Helensave Train Station take bus 704 to arrive at the entrance of Harbour Side Resort.

Harbour Side Resort is located near the corner of North Street and Gold Coast Highway. It is about 50 meters from the intersection of North Street and Gold Coast Highway. If you drive on Pacific Freeway take Exit 66 and follow Smith Street towards the end of Smith Street which is called North Street and turn left,Harbour Side Resort is about 50 meters away on the left hand side. We share the same driveway with Aqualine building.

1. No rubbish, Refuse butts nor any other items may be thrown or dropped from any balcony, door or window. When detected the Police will be called. Shouting from doors, balconies or windows not permitted.

2. No clothing, bedding nor any other article shall be hung or draped from balconies, doors, windows or on the outside of the building.

3. All rubbish shall be wrapped, tied and placed in the gargage bin at the rear of the complex. Bottles/boxes/glass/paper and other recyclables are to be placed in the recycle bins in the rubbish area. All rubbish my=ust be removed from units daily.

4. No excess noise from radios, TVs, doors slamming, voices etc to be made at any time within the unit or grounds and in particular on balconies when returning home late. After 10pm no noise to be audible outside the unit and if necessary doors & windows should be clased to ensure this.

5. All doors and windows shall be left securely fastened when the premises are left unattended and the management reserves the right to enter and fasten the same if necessary.

6. Only registered guests are permitted access between the hours of 8 pm and 8 am, outside these hours only 2 visitors per unit at any one time. Proof of identity to be made available at any time on request.

7. The swimming pool and spa etc shall be used only between the hours of 8:30 am and 9 pm. Alcohol not permitted in these areas or any foyers. No parties whatsoever permitted in any unit.

8. The barbecue area may only be used between the hours of 830 am and 9 pm and this is to be left clean and tidy.

Tariff Conditions

• Tariffs may change without notice
• Tariffs shown are based on 2 or 4 guests using existing bedding, (double and or double & 2 singles/bunks or 2 doubles). Extra bedding can be supplied as an extra charge
• Extra person charge is $25.00 per person, per night
• All linen provided and serviced weekly
• For your convenience, we have the following available hire: - Costs, Strollers, High Chairs, DVD Players, Hair Dryers, Tennis Equipment and Beach Towels

Booking Conditions

• Reception hours are 8:30am-5:00pm Monday to Friday, and 9:00am-12:00pm Saturday and Sunday (132 Marine Parade, Southport)
• Check in time is after 2pm on the day of your arrival. If you plan on arriving outside of our office hours, you will need to contact reception so we can inform you of the late arrival instructions
• Check out time is 10am on the day of departure. Late checkout may be available at an additional cost depending on seasonal availability. Checkout after 12 pm will be a full day charge.
• For further information, please contact Harbourside Resort Management

Confirmed Bookings

• Payments can be made by cash, bank cheque, money order, Mastercard or Visa. Please note credit card details or a cash bond is required on check in.
• A booking that has not been confirmed by a deposit being paid is not guaranteed
• A deposit of $100.00 will confirm a one-week booking during mid and low seasons
• A deposit of $200.00 will confirm a one-week booking in high season
• The balance of the tariff is due prior to, or on arrival (or such other time as stated)

Cancellation Policy

• If cancelled MORE than 30 days prior to expected arrival 10% of the total tariff will be deducted from the total plus a $30.00 administration fee. If cancelled LESS than 30 days prior to expected arrival, a refund will only be given in the event that the room is relet less a $30.00 administration fee. There is no refund for early departures. Vouchers/certificates no refund and if applicable subject to availabilty. No booking is secured unless the necessary deposit is taken (conditions apply)