No refund on cancellation or change of dates unless the apartment can be re-let for the cancelled period. If so then the full payment will be refunded, less an administration fee of the equivalent of 2 nights stay. If a stay is reduced in length, the long-stay discount will be forfeited and you will be charged for your stay at the daily rate
Please email us for details on how to pick up the keys.
Strictly no parties, schoolies, 21st, or bucks nights.
Check in time is after 3.00 pm unless by prior arrangement. Check out time is before 10.00 am. Should you wish to extend, please contact us to confirm availability. A late check out fee may apply.
Keys will be available on the day of arrival unless otherwise arranged. When you depart please turn off appliances, leave all sets of keys on the dining room table, and ensure the door is locked. Please note that if keys, and remote access devices, are lost or not left in the apartment when you depart you will be charged $200. This is to cover the replacement cost. There is a charge of $75 to open the door, for you, if keys are locked inside the apartment whilst you are still staying in the apartment.
Prior to your departure from our properties a Security Bond will be preauthorised on your credit card. This will not be charged to you credit card unless you have incurred additional charges. Therefore your Credit Card must be valid and contain sufficient funds to cover the bond. Please ask when booking, how much bond will be held