Your reservation is guaranteed until on the day of arrival. After that time, it will no longer be guaranteed and the room may be reassigned.
Full payment is to be made at the time of check-in, unless the rate you have booked requires prepayment at time of booking.
Check-in time is at 2pm and check-out time is at 10am. To check-in, your name and the credit card used to make the reservation must be presented.
Credit Card Transaction Charge: For all credit card payments, there will be a transaction charge of 1.4% in addition to the total amount. Family Policy: Kids under 12 years old stay for free when sharing existing bedding. Maximum occupant limits apply per apartment.
Bond: A bond of $200 to $500, depending on your booked room type, will be requested by the hotel at the time of check in as security. Long Stay: Guest staying for 14 days or more will be asked to pay for your accommodation every 7 days during your stay. First payment for 7 days will be collected during check-in and every 7 days thereafter.
Parking: One car per apartment is allowed to park on the property. We require make and model of the car along with registration number of the vehicle upon check in. NO BUSES OF ANY KIND ARE ALLOWED TO PARK ON THE PROPERTY.
Property Cancellation Policy
Unless otherwise stated on the rate you have booked, we require notification of at least 1 day for cancellation of booking or 1 night's accommodation charge will be incurred as cancellation fee.