TERRAZA Holiday accommodation
TERMS & CONDITIONS
We trust you will have an enjoyable and restful holiday. Thank you for staying with us, please observe the following information. An opportunity is given for you or someone on your behalf to view the allocated property well in advance of your booking date. In order to avoid any confusion, the following conditions of tenancy must be observed.
The guest accepts that we have described the property to the best of our ability within the limited extent of the communications between the guest and ourselves. Should the guest consider the property unsuitable in any way, we shall not be held liable and will not accept responsibility for any alterations to the property beyond our control. All information contained in the websites is believed to be correct at the time of input but is subject to change without notice.
50% deposit to be paid at time of booking with the balance payable minimum 7 days prior to arrival failure to do so will delay access to the property.. The booking can be cancelled at any time prior to the deposit being paid. Deposits are Non refundable.
If the deposit has been paid and the client wishes to cancel the booking the deposit will not be refunded. Please ensure you take the correct insurance.
A refundable bond is taken of $500 if given in cash this is refunded in cash, if transferred it will be transferred within 7 days of departure.
Arrival & Departure Times
Tenancies commence 15.00hrs on the day of arrival. Departure shall be on or before 10.00am on the departure date. Please request earlier check in time we will do our upmost to assist with your request.
Check in and Check Out times must be strictly adhered to. Other guests may be inconvenienced if they have to wait to check in. Any variation must be noted in writing by us.
Number of House Guests Allowed, Pets & Smoking.
Under no circumstances may the number of house guests at the property exceed the maximum guests as stated in the website, or that number which is stipulated on the invoice.
No smoking is permitted in the property.
Should these conditions be disregarded, the tenant shall be charged another 50% of the rental value. The guest is liable for all and any costs incurred to restore the ambience of the property.
Pets (dogs) are not permitted on these premises.
The guests are responsible to take all reasonable care of the property during the stay. On departure, as no cleaning fee is charged the property must be left in a tidy state. All equipment, fixtures and fittings will remain on or in the property. If any breakages or damages occur, please advise us as soon as practical. Any breakages and damages caused during the guest’s occupation will be charged to the guest at the repair or replacement value.
Please ensure the oven, fridge & kitchen are left in the same condition as arrival.
Rubbish is collected early on Tuesday mornings so the rubbish bin needs to be put out Tuesday evening. Please place this right on the side of the road as rubbish is collected via a mechanical arm on the back of the rubbish truck. Recycle bin(yellow top)is every fortnight
The tenant is aware that any property left in or around the premises at vacation shall be removed
Forfeiture of Bond
If any of the above conditions are not strictly adhered to, we reserve the right to forfeit part or all of the bond monies held
Public Nuisance & Disturbance
Guests are not permitted to do anything on the premises or permit someone else entering the premises with their permission to do anything on them that causes a nuisance. E.g: a noise that disturbs the neighbors. Complaints by neighbors will be acted on and may result in termination of the booking with forfeiture of full rent and bond.
We would also expect that only the guests stipulated be on the property and no group gatherings will be allowed except with prior permission from us.
Guests are required to make every effort to contact us should there be a problem. Please allow minimum 24-48hours for issues to be resolved. We will do our upmost to ensure any problems are dealt with as quickly as possible.
I ………………………………………… (The guest) confirm I am over 18 years of age and hereby acknowledge that I have read and accept the aforementioned “Booking Terms & Condition” and their ramifications, as listed above and on the previous pages.
Signed …………………………………………… Dated …………………………….