A deposit equivalent to one night's fee is debited from your credit card to confirm your booking. American Express and Diners cards incur a surcharge fee of 3%.
Valid guests' credit-card details are required at time of check-in for security purposes.
Maximum number of guests per chalet:
Each bedroom sleeps a maximum of 2 guests. An infant (under 2 years) sleeping in a cot in the parents' bedroom is the only exception. If you arrive with additional guests, these persons may not be able to be accommodated due to licensing and insurance reasons.
Unfortunately, we cannot accommodate large groups or pets of any kind, as the property adjoins Beedelup National Park and is registered as a "Land for Wildlife".
On the day of your departure, we ask that you check-out by 10 am and leave your chalet in a neat & tidy condition (dishes, pots, pans etc. washed and put away). Please return your key and any borrowed movies to reception and a tax invoice will be supplied. We allocate a certain amount of time for servicing. Should additional servicing be required, this will attract a fee of $40/hour. If the chalet is left in a condition that makes it unsuitable to rent, you will be charged a daily rental rate of A$330.00 until such time as repairs/remedial works are effected to permit the chalet to be made available again.
In the event of a cancellation the deposit is non-refundable unless the vacancy is filled. A refund or credit may be issued at managements' discretion but only if the entire vacancy is re-booked and an administration fee of $40.00 is applicable for all cancellations / booking changes. Discounted rates will revert to the rack rate for amended bookings
Guests are responsible for their entire reserved stay. No refund is given for reduced guests or period booked. Extra guests may not be able to be accommodated.