AGREEING TO TERMS AND CONDITIONS – By confirming a booking and paying a deposit, you are agreeing to our Terms and Condition and you authorise us to charge your credit card for any additional charges or damage caused. This includes smoking inside the cabins, extra guests, day visitors, theft, damage, early and or late departure, excessive cleaning, etc. Please be sure to read the Terms and Conditions as additional fees may apply.
LINENS – We provide all bedding, sheets and towels, bath mats, hand towels, face washers and tea towels.
LONG WEEKENDS AND HIGH SEASON – Three and four night minimums apply to long weekends (Australia Day, Labour Day, Easter, Anzac Day, Queens Birthday, Grand Final and Melbourne Cup) and from mid-December to mid-January (High Season).
PAYMENT POLICY – 50% deposit upon booking and balance to be paid 2 weeks prior to arrival date. Payment can be made by Visa, Master Card, cheque or direct deposit.
ONE NIGHT BOOKINGS – Single night bookings may be considered (surcharge applies). Generally a two night minimum applies.
BOND – Bookings of 8 -12 guests require a $500 bond and a bond of $1000 for 13 or more guests. Bond can be paid in cash, via a direct deposit or credit card pre-authorisation. The bond is returned after your stay if the accommodation is left as you found it with reasonable cleaning and no damages or breakages. The credit card pre-authorisation takes up to 5 business days for the hold on the funds to be released and up to 10 business days when using a debit card
CANCELLATIONS – Cancellations that are made prior to two weeks of your arrival date means a full refund of your deposit (less a $50 admin fee). Any cancellation within two weeks of your arrival means no refund (unless we can replace your booking). If we can replace your booking a 50% refund can be made. No show, during any season, means no refund. On a rare occasion (due to circumstances beyond our control) we may need to cancel a booking. If this was to occur, we will refund 100% of the booking fee and assist you to find alternative local accommodation if possible.
CHANGING YOUR BOOKING DATES – If, after confirming a booking you need to change your booking dates and if we can accommodate your request a $50 admin fee applies. This change would have to occur prior to two weeks before the date of your arrival for the original booking.
EARLY ARRIVAL/LATE DEPARTURES – This must be agreed upon and a surcharge applies depending on the length of time. A $25 per hour fee applies to the cabins and a $50 per hour fee applies to the Loft House. This is not possible during high season.
ARRIVAL AND DEPARTURE TIMES – New guests are welcome to arrive any time after 2.30pm. Departure is no later than 10.30am.
VISITING GUESTS – There is a possible surcharge for friends and family who visit while you are staying at Buln Buln Cabins. Please inform us if you are planning to have visitors
UNACCOUNTED FOR ADDITIONAL GUESTS – If more guests than agreed upon arrive an additional $45 per person, per night, applies. We reserve the right to check the number of guests. Please note, our rates include a cost for all persons in your group (INCLUDING CHILDREN AND INFANTS/BABIES).
EXTRA CLEANING FEES – We maintain the cabins and house/studio at a high level of order/cleanliness. We expect our guests to leave the property in a reasonable condition. If the cabins and or house/studio are left in an excessively dirty condition, additional cleaning fees will apply.
NO PETS – Buln Buln Cabins has a no pet’s policy. If you arrive with a pet you will be asked to house the pet elsewhere.
PRIVACY AND SECURITY – Buln Buln Cabins takes your privacy seriously. We collect personal information, for example your email address, where you have provided it. We will not share information about you with any other individual or business without your written permission unless the law says we must. If we hold your credit card details we store these securely and regularly destroy this information
WE DO NOT ACCEPT SCHOOLIES, BUCKS PARTIES, HENS PARTIES, DRINKING/DRUG PARTIES