Terms and Conditions of Temporary Holiday Accommodation
“Booking ” means the period for which you have paid to stay at the Property.
“Property” means Nazaaray Beach House,40 Murray Anderson Road, Rosebud 3929 and all its fixtures, fittings and equipment.
“Management” means the owners and managers of the Property.
"Guests" means the persons who stay overnight in the Property during the Booking.
"Visitor" means a person a Guest permits to visit the Property during the Booking
2.ACCEPTANCE & RESPONSIBILITY.
Payment of the Deposit constitutes acceptance of these Terms and Conditions.
3. CHECK IN/ OUT
Check in time is not before 2 pm on the arrival date and check out time is not later than 10 a.m. on the departure date.
Late departure is subject to prior arrangement and availability and extra charges will apply.
You must notify Management of expected arrival time and a mobile contact number at least seven days before arrival.
Out and key collection/return procedure will be as follows :
unless special arrangements have been made prior to arrival.
A deposit of 50% of the total tariff(minimum),must be received at the time Booking is taken by Management. Bookings are not confirmed unless and until this deposit is received.
Payment in full must be received no later than seven days prior to your arrival.
Payments of the amount due must be received in Australian $ net of any bank or other transaction charges.
Please ensure payments are made within the specified time limits or the Booking will be cancelled automatically without notice or liability.
We accept payment by the following methods:
Visa, MasterCard, direct deposit into our bank account.
Our bank details will be advised to you if required.
5 . CANCELLATION OR VARIATION OPTION
If you wish to vary or cancel your Booking
, please contact us immediately on +61 3 59890126
Your deposit is non refundable in the event of a cancellation.
If you have paid more than the deposit or paid in full and cancel your Booking you will be refunded 50%.
Should you be eligible for a refund it will be made through your chosen payment method at time of Booking.
A variation of the Booking which reduces the number of nights stay will be a treated as a cancellation of the Booking in respect of those nights.
A variation of the Booking which reduces the number of guests will be treated as a cancellation of the Booking in respect of those guests.
An administration charge of $20 will be charged for any variation or cancellation.
If Management is able to relet the Property for the period cancelled a further refund may be made less administration charges, commissions and expenses.
We have a minimum nights stay policy which varies through the year. No refund will be made for a variation to the extent that it breaches our minimum nights stay policy.
6 . SECURITY BOND
A bond payment of $400/- is required at the same time as the outstanding balance of your Booking. It will be credited to your designated payment method once our property has been inspected and
deemed left in a similar state to your arrival. We agree to ensure this occurs within 7 working days of your departure.
Any damage, loss or expense incurred by Management as a result of your breach of these Terms & Conditions will be charged against the bond.
Examples of this include but are not limited to any breakage, damage or excess cleaning requirements, extra guests beyond those declared.
A credit card authorisation must be provided to Management upon confirmation of your Booking
Any damage loss or expense incurred by Management as a result of your breach of these Terms & Conditions will be charged against the credit card. Examples include but are not limited to any
breakage, damage or excess cleaning requirements, extra
Guests or Visitors beyond those declared.