Rates and Conditions
- Children under 2 are free of charge if using own bedding.
- $30 linen surcharge applies if 2 guests require separate bedrooms
Deposits and Full Payments
A deposit of 50% of the total booking amount is to be paid to secure a booking (specials or last minute bookings may require full payment at time of booking). We accept Visa, MasterCard and Bankcard.
If you prefer payment by bank transfer, cheque, cash or money order, please telephone us or contact us via e-mail to make a booking.
Full payment is due on arrival.
Cancellation & Refunds
When you book with us, we hold the lodge for you exclusively. Therefore, although we understand that unexpected events can arise, unfortunately if you cancel you may still incur a charge. While we endeavour to be as flexible as possible, our standard policy is as follows:
In the event that you cancel your booking, we are happy on most occasions to hold your deposit and stay at a later date. If you wish a refund of your deposit, then an administration charge of $50 or 5% of the full tariff (whichever is greater) will be deducted to cover our costs. However, if less than 30 days’ notice is given, the deposit is non-refundable unless we can re-let the lodge for the entire period of the cancellation with a booking of equal value.
Changes to confirmed bookings after arrival are subject to a cancellation fee equal to the full tariff of all days cancelled.
We suggest you consider travel insurance to cover any losses incurred, should unforeseen circumstances force you to alter your travel plans.