Damage to contents or extra cleaning: (ie. carpets, etc.) will incur extra charges. This will be discussed with you, and if necessary, will be charged to your credit card.
Payment can be made by Cash, Mastercard, Visa or Direct Deposit:
* Please note: your Credit Card Statement will show the purchase through our parent company eftpos: "Aquaterro"
Booking Cancellation : The deposit is refundable, less $50.00 administration fee, only if a cancellation or transfer is more than 14 days prior to arrival date.
If less than 14 days from arrival date, we will endeavour to rebook the accommodation and if successful full payment/deposit will be refunded less $50.00 administration fee.
If rebooking is unsuccessful Gracefield House will retain the full amount.
We encourage our customers to purchase travel insurance to cover any unforseen circumstances.