Check In – 1400 hrs (1500 hrs peak times)
Check In Instructions – reception hours are generally 8am – 6pm daily, for late arrivals prior arrangements are to be made with management payments must be made before arrival to recieve your Key. Check Out – 1000 hrs
Early arrivals before midday will incur a $50.00 early check in fee.
Room Rates – all rates are inclusive of 4 guests, unless otherwise stated. Any additional guest charges are to be paid direct to property.
All room types are NON-SMOKING
Child Policy – infant 0-2 free of charge with own bedding, Porta Cot & High Chair available for hire($20.00 per item)
Parking – onsite parking is available for 1 vehicle at each Villa
Boat Parking – Boats can be parked at Superior & Luxury Villas by request only. Limited boat parking is available with some Family Villas depending on their size.
Pet Friendly: conditions apply. Please inform the staff you are bringing your Pet.
Off-Season: we require you to pay a deposit of $100.00 at the time of booking, with the balance of the accommodation to be settled on arrival.
Peak-Season: we require you to pay an initial deposit of $100.00 at the time of booking, with the balance of 50% of the total tariff payable 90 days prior to travel, with any outstanding balance payable on arrival
More than 14 days notice:
You will receive a full credit less a service charge of $50.00, alternatively your deposit may be transferred in full to an alternative date within 12 months of the original booking.
Less than 14 days notice:
Full deposit is forfeited
Cancellations advised within 90 days of booking date will be subject to a cancellation charge or forfeiture of full deposit/payment if we are unable to relet the full period of the booking.
In the event that you do not arrive on the specified date of arrival, the full amount of any outstanding balance will be charged to your account.
Pet Friendly Conditions:
Being Pet friendly, if any evidence of a animal being on bedding on furniture, an extra charge of between $50 and $100 will be charged to the card given on arrival.
Please remember it is a privilege not a right to be able to bring your pet to Metung Holiday Villas.