50% Deposit is required at time of booking- payable by credit card or direct deposit (Credit card surcharge applies : Visa/Mastercard 2%, AMEX 3.5%)
All cancellations will forfeit 50% deposit paid to accommodation provider at the time of booking
Building facilities : Unfortunately we cannot guarantee availability of building facilities beyond our control * note facilities may be closed at any-time for repair & pool may be closed over the colder winter months
Management reserves the right to cancel/make alterations to bookings due to unforeseen circumstances.
Check in: is after 2pm. Every effort is made to have your apartment ready for occupation by the time you arrive. Guests are supplied with complimentary tea, coffee and other essentials / toiletries on arrival. (apartments are not serviced)
Check out: is before 10am. Delays to cleaning staff due to late checkout will be charged at $55 per hour. The property must be left in a clean and tidy state, including the disposal of all rubbish and washing up done. Standard cleaning services following your departure are included in your rates. Additional cleaning charges will be forwarded on to guests.
The Guest must provide a credit card (not debit / pre-paid card) to cover incidental charges. The authorized signatory for the credit card must be a registered guest. (This is taken in the form of a signed credit card imprint & /or $500 - $1000 pre-authorisation) / alternatively a cash bond will be accepted and returned to guest upon checkout subject to a room inspection.