1.1. Reservations may be made by telephone or online.
1.2. Reservations require a twenty percent (20%) deposit of the total value within two (2) working days of the booking, with the balance received no later than five (5) days prior to arrival. Failure to comply may result in the reservation being cancelled and the deposit withheld by Briars Cottage - Daylesford.
1.3. Short notice reservations, i.e. less than five days prior to arrival date, are subject to full payment upon making the reservation.
1.4. Payments are accepted via Visa and MasterCard credit cards (incurs a 2% transaction fee) or via direct deposit. Cheques must be received seven (7) days prior to arrival date. Cheques are not accepted for short notice reservations. You will receive an online invoice from us.
1.5. Full value of the reservation must be paid prior to receiving the keys.
2.1. Cancellations made between thirty (30) days and five (5) days prior to the check in date will result in the loss of deposit. Cancellations made five (5) days or less prior to the check in date will be subject to payment of full value of the reservation. Rescheduling of reservation dates requires a minimum of thirty (30) days notice. Any additional reservation date changes will also require 30 days or more notice and will incur a $100 fee.
3. Accommodation Duration:
3.1. Weekends are subject to a minimum two (2) night hire period, either Friday and Saturday nights or Saturday and Sunday nights. Long weekends may be subject to either a three (3) or four (4) night minimum hire period.
3.2. Overnight bookings are available mid-week.
4. Accommodation Terms:
4.1. Check in time is from 3.00 pm. Check out is required by 11am or by special arrangement.
4.2. Via arrangement, keys will be made available on site at Briars Cottage on arrival.
4.3. Briars Cottage takes no responsibility for failure of utilities or appliances. Briars Cottage will endeavour to have any faults rectified as soon as possible upon being notified of such faults. No refunds will apply due to utilities or appliances not being available during rental periods.
4.4. Briars Cottage takes no responsibility for the loss or damage of guest’s belongings. It is the guest’s responsibility during the rental period to secure and lock doors and windows when not in attendance.
4.5. Accommodation servicing and cleaning will be completed before and after the hire period or by special arrangement for extended hire periods.
4.6. Additional cleaning costs incurred due to parties or gatherings may be charged to the guests. This additional charge will be at the sole discretion of Briars Cottage.
4.7. Excessive noise or other behaviour complaints will be subject to one warning. Any further complaints will result in immediate eviction with no refund.
4.8. For health and safety reasons, NO SMOKING is permitted anywhere in any buildings. When outside, cigarette butts must be deposited in the disposal units provided.
4.9. No pets are allowed either inside or outside.
5. Damaged or Lost Property:
5.1. Briars Cottage must be notified immediately of any loss or damaged Briars Cottage property. Guests will be charged reasonable costs for any repair or replacement of any property lost, removed or damaged.
5.2. Briars Cottage reserves the right to debit the credit card tendered or seek other payment for any additional charges incurred from lost, missing or damaged property or additional cleaning.