1:00 pm to 6:00 pm, no check-in will be taken after 6:00 pm and the cost of the booking forfeit. Check-out must be no later than 10:00 am.
Our preferred method of payment is by Electronic Funds Transfer (Bank Transfer). Our bank account details will be emailed to you when you indicate you wish to confirm your booking enquiry. We do not take credit card payment directly due to the cost of there fees and charges and we do not accept PayPay payments. Cheques will be accepted if there is sufficient time for you to mail us your cheque before the date of your stay.
Deposits and Bonds
No Deposits or Bonds are taken or are included in our charges.
Children 5 Years and Younger
We do not charge for children 5 years and under. If your booking includes any child 5 years and under please let us know and we will send you a revised quote on the price of your stay.
A full refund is available if you cancel your booking 21 days prior to the first day of your stay. From 21 days to 7 days 85% of the cost of your stay will be refunded. No refund will be provided if you cancel 3 days prior to the first day of your stay. In between 7 and 3 days, 50% of the cost of your stay will be refunded. We reserve the right to determine when the refund will be made.
We will strive to make to provide a refund within 30 to 60 days from the date we were notified in writing of the booking cancellation either by email or paper. Guests are welcome to enquire after 30 days about the progress of their refund.
Cat's Whiskers Cottage is a pet-friendly residence. Pets are allowed inside however they are not allowed on the beds. We assume you agree to the following conditions
- Your pets are your responsibility during your stay at the Cottage.
- We do not accept any responsibility for the loss, injury or illness of your pet.
- While staying at Cat's Whiskers, you are solely responsible for the care and well-being of your pet.
- You are responsible for reimbursing Cat's Whiskers Cottage the cost of any repair or replacement associated with the damage caused by your pet to any of Cat's Whiskers Cottage's property during the period of your stay.
Use of the Cottage Amenities
If you use the central heating, lights or ceiling fans please make sure they are turned off when you go out and when you leave after your stay. If you use the washing machine please turn it off at the power point when you have finished. If you use the gas burners on the cooker always make sure you use the range hood and if you use the cooker's grill please make sure you leave the grill door open. If you open the ‘French doors’ to access the backyard please make sure you re-lock the doors when you go out or leave the Cottage after your stay.
Removal of Items from the Cottage
An inventory of items in the Cottage is conducted after each guest's stay and before the arrival of the next guest(s). The unauthorised removal of any items from the Cottage that belong to the Cottage and its owners is theft and will be reported to the police.
When you have paid for your booking it will be taken that you have agreed to all of the above conditions.