Credit card details are taken at the time of booking and this will act as confirmation of the booking.
The credit card details will be confirmed at the time of check in. A signature and photo ID may also be required at time of check in.
The total price of the reservation will be charged on the day of check out including any incidentals.
Payment will be required at time of check in or on check out and can be with cash, credit card or EFTPOS.
We reserve the right to charge the credit card for any additional expenses incured during their stay or upon failure of customer to pay on check out.
In the case of a “no show” the credit card will be charged the room reservation price.
A tax invoice will be supplied at time of payment.
To secure a confirmed booking credit card details are required as security for the accommodation charges and any incidentals such as cafe charges. This secures the room for the period of your intended stay and guarantees your room upon arrival.
1. Bookings cancelled more than 14 days prior to arrival will not be charged
2. Bookings cancelled within 14 days prior to arrival will incur a 50% charge
3. Bookings cancelled within 48 hours prior to arrival will be charged total price of booking
4. In the event of a failure to show on the booked date you will be charged a fee equivalent to the accommodation charges for the period of booking.
This policy is applied to cover the distinct possibility of our inability to re sell the room at that late stage.