Checkin is in our shop front 43 Murray Street, Tanunda, please DO NOT go direct to the property as you will be unable to gain access as we require you to sign for security code access and provide credit card details as security.
Key Collection/Code Allocation Details from the Getaways Office 43 Murray Street, Tanunda-Monday - Friday office open 9am - 5pm, Weekends/Public Holidays 11.00am - 3pm.
If checking in out of hours please phone during office hours to make alternative arrangements to sign security code access documentation. Checkin time is 2.00pm.
Conditions apply for Late Checkout after 10.30am. Please ensure property is left as you found it. - The Credit Card held for security will be charge at $35 per hour their part of for late checkout and also again for any cleaning issues. Please read details under Cancellation Policy - Damages and Smoking Policy.
- All service changes/cancellations will be subject to a minimum $50 AUD cancellation / administration fee or 10% of total booking amount whichever is greater. Cancellation notified 30 days or more prior to arrival date will be entitled to a refund of the deposit / money paid less minimum $50 AUD or 10% of the total booking whichever is the greater.
- Full payment is due for bookings to be finalised at least 30 days of arrival date; failure to arrange payment will result in cancellation of the booking.
- Cancellations notified 30 days or less prior to arrival date & where the guest has entered an agreement to make final payment on the day of arrival the guest remains liable for the full payment. Payment will be invoiced to the guest and / or charged to any security held by this service.
- Cancellations notified 30 days or less prior to arrival date will forfeit the full deposit / money paid.
- When a booking has been made 30 days or less prior to arrival date and cancelled the full deposit / money paid will be forfeited.
- ON ARRIVAL YOU WILL BE REQUIRED TO PRODUCE A CREDIT CARD TO BE RECORDED FOR SECURITY PURPOSES (if no credit card you will be required to leave us a one night bond).
- If extra guests stay besides the number of guests booked on this itinerary the extra payment of $65 per adult per night & $25 per child per night will automatically be processed on the credit card held for security. This credit card will also be charge if any of the following issues are breach. DAMAGES / SMOKING / CLEANING POLICY All services booked through Getaways Reservation Service are subject to an accidental / willful damage policy a no smoking policy & an excess cleaning policy.
- Where the individual services confront interruption to business or unreasonable delay & expense in business operations the responsible guest will be charged accordingly. Travel insurance is recommended for all bookings to provide adequate protection against cancellation of travel coverage of your own personal items