All Happyshacks are available from 2:00pm on the day of arrival and are to be vacated by 10:00am on the day of departure. Whilst every effort will be made to accommodate early overseas arrivals and late departures, the only way to absolutely ensure early check-in or late check-out is to book an extra day.
Port a cots and highchairs are available for rental at a cost of $50 per stay.
On the day of departure the premises must be left in a condition similar to how you found it. Please ensure that the washing up is done, dishes and utensils put away, floors are tidy, any marks on furnishings spot cleaned, benches, stove, fridge and BBQ wiped and the house is neat and tidy. You may incur an extra cleaning cost if these items are not attended to.
Keys and Lockouts
Loss of keys and remotes will be charged to you at the discretion of Happyshack Pty Ltd. A replacement charge of $50 for keys and $150 for remotes will be charged. If you lock yourself out of your Happyshack out of hours (9am to 5pm Monday to Friday) please call 0403 578 382 for assistance. After hours lock out assistance is charged directly to your credit card at $50 per call out.
Noise and Behaviour
All Happyshacks are residential properties and you are expected to treat them as such. Antisocial or unlawful behaviour, lewd conduct, excess noise and property damage whether actual or reported will be investigated by the property manager immediately. If this behaviour is not rectified immediately after one warning police assistance will be requested and you will face eviction without refund.
If, upon investigation, the property manager sites malicious damage of the property you will be evicted immediately without refund.
All personal belongings, baggage, vehicles and other property of yours of any description shall be at your risk at all times and neither the Booking Agent nor the owner accepts any responsibility for any loss or damage thereto.
Car Parking and Lawns
Please only park your cars and/or trailers, or other vehicles in specified areas allocated for that purpose. NO parking on lawns is permitted.
Lawns & Irrigation
Under no circumstances are the irrigation systems to be altered or turned off. If the irrigation is disturbing your stay please contact our office direct so that we can send someone to assist you. If you tamper with the irrigation all time and materials required to reset the system will be charged directly to your credit card.
Pets are NOT ALLOWED on the premises unless the property manager and property owners give prior approval. Pets reported and/or discovered on the property, and found to be under your control or associated people will render you liable for extra charges and put you at risk of immediate eviction and forfeiture of any unused tariff.
- If a pet has been permitted at the property they are strictly prohibited from any furnishings. Pets are not to be left unattended inside the house without obtaining prior permission. We understand some pets feel less anxious and more secure inside the house and bark less but this must be discussed with us prior.
- Continual barkers will not be tolerated. Please make sure your pet is excercised daily to alleviate boredom.
- On departure all pet hair must be removed from the property and droppings are to be removed from lawns and gardens and put in the garbage bin in sealed bags.
All Happyshacks are non smoking environments. You and your visitors are requested to smoke outside only and all butts and related material are to be disposed of correctly. A fee of $25 will apply if cleaning staff are required to pick up discarded cigarette butts and will be charged directly to your credit card
BREAKAGES AND DAMAGES -
We appreciate that the Happyshack will be returned to us in the condition presented on arrival. Breakages or damages not caused by normal wear and tear will be charged to your credit card if necessary. Please note that it is not our intention to charge for replacement or accidental broken glass or plates.
For reasons of safety we reserve the right to enter the property to repair any fault.
No responsibility is taken for personal items left on the premises during or after departure.
Happyshack Pty Ltd does not accept liability for any injury, damage, loss, additional expenses and disruptions caused directly or indirectly by events, which are beyond our control (including natural disasters).
We do not accept liability for error omissions, default or negligence represented on our website.
Happyshack Pty Ltd does not accept liability for changes made due to renovation, alteration and refurbishing of individual properties. We endeavour to keep our website updated at all times.
Happyshack Pty Ltd does not accept liability for the change to or cancellation of your booking due to either the cessation of management or sale of property. We will do our best to relocate you to a suitable property or assist you to continue your booking through the new agent.
Please choose your Happyshack carefully as no refund or change of shack will be possible once your booking is confirmed.
Rates are subject to change without notice.
CURRENCY & RATES -
All tariffs quoted are Australian Dollars. Rates are subject to change without notice.
Tariffs are valid for the dates shown in the Tariffs section and are subject to change without notice. Quoted prices will be held firm only upon receipt of the relevant deposit and final payment.