HAPPYSHACK TERMS AND CONDITIONS
The majority of Happyshack’s are bound solely by our standard Terms and Conditions as listed below. If a Happyshack has specific/different/additional Terms and Conditions, these will be advised at the time of a confirmed booking. Please note, these Terms and Conditions are not meant to offend – we are aware that 95% of all of our guests always do the right thing and we thank you for that in advance.
CONFIRMATION OF BOOKINGS -
We will reply to the electronic mail address you have supplied to confirm if the chosen shack is available for the dates you have requested and detail the total costs and dates of booking. We encourage you to review these details and make absolutely sure that everything is correct. Changes and cancellations can be costly.
NUMBER OF GUESTS -
The number of guests staying in each individual Happyshack is not to exceed the number booked. You agree that the Happyshack is booked only for the number of people actually stated on yourr original booking request. Any additional people will be charged for at the applicable nightly rate. You give Happyshack the authority to charge your credit card for any additional guests.
To secure a booking, the non refundable deposit and valid credit card details are required to confirm your booking. If the deposit is not received within 48 hours of the tentative booking, we reserve the right to accept another deposit without further notice. By paying a deposit you have read and agreed to our terms and conditions.
We reserve the right to hold an additional $1000 bond and request a reference to any booking prior to arrival. This will always be discussed with our guests prior to the acceptance of the booking.
The balance of payment is due14 days prior of arrival date and is non-refundable. If the balance is not received within 48 hrs of due date, your booking will be cancelled.
Bookings made less than 14days prior to arrival date will be paid in full upon booking.
All monies are held in a fully audited Trust Account.
A 2.5% merchant fee is charged for VISA and MASTERCARD credit card transactions. Please note these fees are subject to change without notice.
If you choose to direct deposit, we still require a valid credit card number as security.
Once your booking has been confirmed and your deposit paid your deposit is non-refundable. If the booking is cancelled in writing more than 30 days from the date of commencement of your arrival, you will be released from the liability for the full balance of hire. (Credit card merchant fees are non refundable.)
Bookings made less than 14 days prior to intended arrival date are paid for in full upon booking and are non refundable.
The Booking Agent recommends that you take out comprehensive holiday cancellation and protection insurance with a reputable insurance company to cater for any unforeseen circumstances which may arise including accident, ill health or any other matters beyond your reasonable control, as once the booking is confirmed and receipted, you will be responsible for payment of the full rental.
Changing to another Happyshack or changing the dates cannot be done within this period. We highly recommend travel insurance to cover this possibility.
Changes to Accommodation Booking - Please choose your Happyshack carefully as no refund or change of shack will be possible once your booking is confirmed. Outside of 30 days amendments will be charged a $50 fee.