STANDARD TERMS AND CONDITIONS OF TEMPORARY HOLIDAY ACCOMMODATION
Note: Variances can be agreed on but only by arrangement with the owner in writing.
Payment of the rental deposit constitutes the clients acceptance of these Terms and Conditions.
Deposit, balance of payment, cancellation as per Aura guidelines.
The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
To maintain a good standard for our guests we require compliance with certain conditions. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions of stay.
Arrival- Check in time to be after 2:00pm, unless arranged otherwise with the owner.
Departure - the property should be left in a similar state to its condition on arrival. Check-out time is 10:00am at the latest, to allow time to prepare property for next guests.
Number of Guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email.
Fees will apply for excess guests not agreed with the owners in advance.
Pets are not allowed unless specific arrangements have been made in writing with the owner. City-Side by the Park will accept pet bookings, however, owners must accept full responsibility for pets during the stay with respectful use of the property at all times and any damage will be recovered by the bond.
Parties and Functions are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in loss of your bond and/or additional payments.
Damage, Breakages, Theft and Loss are the tenants’ responsibility during their stay.
City-Side by the Park accepts no responsibility for any inconvenience due to breakdown of any appliance or failure of any supply. However, best effort will be made to repair, or replace with an alternative during normal business hours.
Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination of rental.
Linens, including towels, are supplied by the owner. Prior to departure, please place towels in the bath located in the main bathroom.
Loss - the owners take no responsibility for the tenant's personal property.
Variations to these conditions may only be made by prior arrangements with the owner in writing.