Note: Variances can be agreed on but only by arrangement with the owner in writing.
Deposit of 20% non-refundable is required to secure the booking. Payment of the rental deposit constitutes the clients acceptance of these Terms and Conditions.
Balance of the rental amount must be received in full 30 - 60 days prior to occupancy (depending on season). If not the owner has the right to cancel the booking and attempt to re let it.
Any cancellations must be in writing a minimum of 60 days (peak) or 30 days (other) prior to occupation date. If received within this time frame the client will receive 50% of their deposit. Should the cancellation occur less than 60/30 days prior to the occupation date the whole deposit and/or other monies paid will be forfeited unless the property is rebooked. The owners will make every effort to ensure the property is available as booked, however reserve the right to make alterations to bookings due to unforeseen circumstances and in this case a full refund will be paid.
A bond of $500 is required at the time the final payment is made. This is fully refundable provided the Terms & Conditions of stay are adhered to.
To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions.
Number of Guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email. An additional charge will apply for excess guests not agreed with the owners in advance.
Parties and Functions are strictly prohibited unless pre-arranged with the owner in writing. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in loss of your bond and/or additional payments.
Damage, Breakages, Theft and Loss are the tenants’ responsibility during their stay.
Departure - the property should be left in a similar state to its condition on arrival. Check-out time is 10.00am by the latest, to allow time to prepare the property for next guests.
Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination of rental and loss of bond.
For the protection of the wildlife and the chances of other guests being allergic to animals Pets are not allowed. If this condition of rental is ignored there will be an immediate loss of bond and the rental shall be terminated.
Loss - the owners take no responsibility for the tenant’s personal property.
Variations to these conditions may only be made by prior arrangements with the owner in writing.
If you require further explanation of these conditions or require any further information about Island Beach Escapes properties please do not hesitate to contact me.