GCHH Chevron Renaissance

Holiday apartment for rent in Surfers Paradise

This property has 17 accommodation options with instant availability and live bookings

$160.00 - $1,045.00*per dayprice range estimate*Book a room from $160


Chevron Renaissance 2392 (3 Bedroom)


Select desired dates and number of guests to see available accommodation options below.
#47986
Apt 1092 - Private Surfers Paradise Apt.
#59744
max. 5 guests min. 3 nights
A$160.00
nightly from
Apartment Overview Surfers Paradise is an ideal holiday destination for a fun holiday, what, with spectacular beaches, great food, attractions and shopping precincts. If you're looking for accommodation in Surfers Paradise, then Apartment 1092 of the Chevron Renaissance building is ideal. Located close to all the major attractions of the area and a stroll away from the beach, Cavill Avenue and local markets, Apartment 1092 is the ideal accommodation choice. Located on the 9th level of the majestic Skyline Tower 1 of the Chevron Renaissance building, Apartment 1092 stands high above Surfers Paradise. An upscale apartment designed to offer the best of comfort and convenience, this apartment contains 2 bedrooms and a shared bathroom, proving to be perfect for a small family or for two couples looking to share accommodation. Apartment 1092 is available at an incredibly affordable price. Apartment Features Apartment 1092 features an elegant, modern design and is equipped with great amenities to make your holiday a truly memorable experience. The apartment has a spacious lounge, which is equipped with various entertainment options and is connected to a large balcony which offers stunning views of the ocean and Gold Coast hinterland. This apartment also includes a fully equipped gourmet kitchen, which allows you to enjoy home cooked meals on your holiday, enabling great cost savings. A dining area for four is located between the kitchen and the lounge. Laundry facilities, linen and towels are also provided in the apartment. Bedding Configuration Apartment 1092 has two large bedrooms, both offering stunning panoramic views. The master bedroom is equipped with a queen bed, while the other bedroom includes two single beds. Built-in robes are featured in both bedrooms. The shared bathroom includes a shower, toilet, hand basin and a hairdryer. While 4 people are included in the tariff, two extra guests can be accommodated on request for an additional fee. Resort Facilities The Chevron Renaissance building is one of the most popular Surfers Paradise resorts, thanks to its wonderful, central location and the plethora of facilities offered. Offering first-class safety and security features, you have full access all resort facilities when you book your stay at Apartment 1092. Such facilities include indoor and outdoor swimming pools, BBQ and entertainment areas, a gym and meditation area, spa and saunas, games room and much more! Free secure undercover parking is also provided.
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Apt 2137 - 2 BR Surfers Paradise Apt.
#59750
max. 5 guests min. 3 nights
A$171.00
nightly from
Apartment Overview Surfers Paradise is indeed an ideal destination for a getaway, with splendid beaches and many other attractions. If you're looking for some holiday fun, then you need to make sure your Surfers Paradise accommodation is up to par. Thankfully, Apartment 2137 of the Chevron Renaissance certainly is. Boasting splendid and luxurious holiday accommodation, Apartment 2137 is located in the heart of Surfers Paradise and is the ideal choice for your small family or two couples looking to share accommodation on their getaway. Apartment 2137 is a two bedroom apartment, which lies on the 13th level of the Skyline Tower of the Chevron Renaissance building. Reflecting the highest standards of living, Apartment 2137 boasts everything you need to make your Gold Coast holiday much more memorable. Apartment Features Apartment 2137 boasts of some amazing features, which will surely be the highlight of your getaway. Living space is plenty in this apartment, with a spacious lounge, a large dining area, a fully equipped kitchen and a balcony being the major highlights. The lounge is equipped with comfortable sofas and also contains a TV set for your entertainment. The apartment offers you a chance to enjoy home cooked meals and you can dine either in the dining area or outdoors on the balcony, which contains a table and a set of chairs. A fully furnished apartment, you need not bring along any of the essentials such as linen, bed sheets or towels, as all of these are provided. Full laundry services are also provided, so when you book Apartment 2137, all you need to focus is on enjoying your Surfers Paradise holiday to the max. Bedding Configuration Apartment 2137 is a 2 bedroom apartment, which sleeps 4 people in the tariff. However, an extra guest can be accommodated on request, provided you pay an additional fee. Both bedrooms of this apartment reflect a sense of contemporary fashion and are beautifully designed. The master bedroom contains a queen bed, while the second bedroom contains two single beds, with both bedrooms offering stunning views of the hinterland. The bedrooms share access to the main bathroom, which is as elegantly designed as is the rest of the apartment. Resort Facilities The Chevron Renaissance is a wonderful holiday resort, containing facilities and amenities for everyone. Couples will enjoy the relaxing spas, saunas and meditation areas of this resort, while enjoying their holiday. Games room, swimming pools and private lagoons are some other highlights of this resort, which also boasts of having a shopping precinct. Book your Surfers Paradise accommodation at Apartment 2137 today!
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Apt 2196 - 2 BR Level 19 (1Q+2S)
#59753
max. 6 guests min. 3 nights
A$200.00
nightly from
Chevron Renaissance's Apartment 2196 offers the perfect holiday adobe for small families and couples holidaying on the Gold Coast. It features 2 bedrooms and one bathroom and is located on the 19th floor of the resorts North Tower 2. Boasting of ocean views, Premium Foxtel, free car parking and free Wi-Fi, Apartment 2196 offers all the hallmark ingredients of a fantastic Gold Coast holiday. Apartment Features Apartment 2196 is a self-contained apartment with tasteful interiors. It is open plan and features a fully-equipped kitchen, separate dining area, spacious living area, three private balconies and laundry facilities. The apartment is north facing and features spectacular views of the Pacific Ocean from the living area and each of the bedrooms. The kitchen is full size and features all cutleries, utensils and all appliances of a home, whilst the laundry features a washing machine, dryer and iron and ironing board. With everything supplied, Apartment 2196 will ensure your Gold Coast holiday is hassle-free and convenient ¿ just the way a holiday should be! Bedding Configuration Apartment 2196 features 2 well-sized bedrooms. The master bedroom consists of a queen bed, built-in robe and ensuite bathroom. It also features a private balcony. The second bedroom consists of 2 Single Beds and a built-in robe wardrobe. It features a TV and a private balcony as well. All linen is supplied. Resort Facilities GCHR guests have complete access to the faculties of this 4.5 start resort. Such facilities include a large outdoor lagoon style pool, an indoor heated lap pool, his and hers saunas, BBQ facilities, a gym, kid's games room, private theatre and much more.
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Apt 2305 - Absolute Paradise w/ Ocean Views
#59755
max. 6 guests min. 3 nights
A$204.00
nightly from
Apartment Overview Luxurious accommodation in Surfers Paradise does not get much better than Apartment 2305 at the Chevron Renaissance building. This modern and stylish apartment offers the best of facilities and lies in a convenient location, close to the major tourist attractions of the area. Nested atop the 30th level of Chevron Renaissance's North Tower, Apartment 2305 is one holiday apartment which is not to be missed. This 2 bedroom 2 bathroom apartment offers grand views of the oceans and Surfers Paradise skyline. Apartment 2305 certainly offers you everything that you could possible wish for from holiday accommodation, all at a reasonable price. Apartment Features As one of the best holiday resorts in Surfers Paradise, you can expect nothing less than quality features. This spacious apartment is elegantly designed and includes an open plan living area. The entertainment hub of the apartment, the lounge is where you'll love spending quality time. The lounge opens out to the balcony and includes various entertainment systems equipped with Foxtel Premium, free of charge. Wi-Fi connectivity is also complement with each booking. Thanks to the gourmet kitchen, you can choose to cook your own meals on your holiday. You'll also enjoy having your meals in the dining area or you can choose to have an alfresco dining experience out on the balcony. You will also get a secure car parking space for your vehicle, as will you get complete laundry facilities. Linen, towels and bed sheets are provided, so all you need to bring along are your holiday essentials. Bedding Configuration Both bedrooms of Apartment 2305 are beautifully designed and contain private balconies of their own. The master bedroom includes a queen bed and a built-in private ensuite bathroom, while the second bedroom is equipped with two single beds. The second bedroom has direct access to the main bathroom and has its own private balcony. Even though the standard tariffs for Apartment 2305 include up to 4 people, by paying a small surcharge fee, you can accommodate up to 6 people in the apartment. Simply make a request for extra foldaway beds when you book the apartment. Resort Facilities If you stay at Apartment 2305, you will also get to enjoy all the facilities that are offered by the Chevron Renaissance building, which is a 4½ star resort. Facilities include heated indoor and outdoor swimming pools, a gymnasium, BBQ and entertainment areas, a games room, a spa and a sauna and much more! This resort also boasts of having its very own shopping precinct. For relaxing and comfortable holiday accommodation in Surfers Paradise, choose Apartment 2305 at Chevron Renaissance. You certainly won't regret it!
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Apt 2185 - 2 BR Ocean Views, Level 18
#59752
max. 6 guests min. 3 nights
A$209.00
nightly from
Apartment Overview For memorable and hassle-free Gold Coast holiday accommodation, Chevron Renaissance/s Apartment 2185 should be at the top of your list. This 2 bedroom, 2 bathroom privately managed holiday apartment, located on the 18th floor of Chevron Renaissance/s Skyline North 2 tower, in the heart of Surfers Paradise, offers fantastic views across the Gold Coast and Pacific Ocean. Apartment Features The spacious apartment is fully self-contained and presents all the comforts of home. Stretch your holiday dollar further by taking advantage of the fully-equipped kitchen, complete with a full-size fridge/freezer, an oven, a stovetop and a microwave. Have a quiet night in over a home-cooked meal, which you can enjoy in the separate dining area or out on your finished balcony, while you take in the glorious views of the Gold Coast. Kick back and relax on the leather lounges while surfing the net on the free Wi-Fi, watching free Foxtel Premium or a DVD or listen to some tunes on the entertainment system. After a long day, retire to the privacy of one of the two separate bedrooms and bathrooms. The master bedroom offers a queen bed, flat panel TV, private balcony, walk-in-robe and ensuite bathroom while the second bedroom offers 2 single beds and shares the main bathroom. Other features of this great apartment include full laundry facilities; including a washing machine and dryer and iron and ironing board, a separate dining area, smoke detector, sprinkler system and free car park with each reservation. Bedding Configuration Sleeping up to 6 guests (4 included in the tariff), this fully air-conditioned apartment is perfect for small families or a group of friends looking to enjoy a Gold Coast holiday. You have to agree, Chevron Renaissance's Apartment 2185 is great value for money. To secure this fantastic apartment for your next visit, simply book online or get in touch with GCHR. We look forward to welcoming you.
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Apt 1293 - 2 BR Level 18 (1Q+2S)
#59746
max. 6 guests min. 3 nights
A$225.00
nightly from
Apartment Overview For a truly majestic Surfers Paradise holiday experience, your accommodation must be top notch. For Surfers Paradise accommodation that is close to Cavill Avenue, Surfers Paradise beach, shopping centres and other attractions, consider Chevron Renaissance. Featuring immaculate apartments, this secure resort is a walking distance away from the beaches and the cosmopolitan area of Surfers Paradise, proving ideal Surfers Paradise accommodation. Apartment 1293 sits well above Surfers Paradise on the 29th level of the Chevron Renaissance building and offers captivating views of the hinterland, beaches and Pacific Ocean. A premium apartment which boasts of world class amenities and facilities, Apartment 1293 features 2 bedrooms and 2 bathrooms and it is ideal for a small family or a small group of friends looking for a magnificent Surfers Paradise holiday. Apartment Features A quality apartment with well-designed interiors, Apartment 1293 presents a perfectly relaxing atmosphere to complement your Surfers Paradise holiday. Featuring a spacious lounge with a range of entertainment options, an inviting dining area, a kitchen and a huge balcony that presents grand views of Surfers Paradise, this apartment offers you everything that you need from your holiday accommodation. When you stay in Apartment 1293, you can choose to cook your own meals and enjoy an alfresco dining experience either in the dining area, or out on the balcony. All essentials, such as towels, linen, blankets and pillow covers are provided, so you needn't bother having to bring anything except your holiday essentials. Bedding Configuration As a 2 bedroom apartment, Apartment 1293 consists of an elegant master bedroom with an attached ensuite bathroom and a second bathroom. Bathtubs are provided in both the bathrooms. The master bedroom is equipped with a queen bed while two single beds are present in the second bedroom. Both bedrooms offer splendid views, with the master being connected directly to the balcony as well. The normal bedding configuration of Apartment 1293 is meant to sleep 4 people, but 2 extra guests can be accommodated by making a request when you book the apartment at a small fee. Resort Facilities While you can enjoy living in Apartment 1293, you also get to enjoy all the resort facilities offered by the Chevron Renaissance building, adding more to what is already on offer. Featuring its own shopping precinct, indoor and outdoor swimming pools and poolside entertainment areas, a meditation area and gym, a games room, spas and saunas and much more! No wonder the Chevron Renaissance building is touted by many as the ideal place to stay while enjoying a holiday on the Gold Coast. So why delay? Book Apartment 1293 for your upcoming Surfers Paradise holiday.
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Apt 2364 - Sky High Level 36, 2 BR Apt.
#59756
max. 6 guests min. 3 nights
A$240.00
nightly from
Apartment Overview If you're seeking Surfers Paradise accommodation boasts views, location and affordability, look no further than Apartment 2364 at the Chevron Renaissance. Not only is this apartment luxurious and elegant, but it is also conveniently located close to Surfers Paradise Esplanade, Cavill Avenue and the beaches of Surfers Paradise. Located high up on the 36th level of the Chevron Renaissance's North Tower, this 2 bedroom 2 bathroom apartment offers stunning views of the Surfers Paradise skyline. Apartment 2364 is perfectly suited for a small family or two couples looking to share Surfers Paradise accommodation to reduce costs. Apartment Features Being located in one of the best resorts in Surfers Paradise, Apartment promises to make your holiday more fulfilling. The apartment includes free Wi-Fi connectivity, an open plan design, with a large living are consisting of a lounge, a gourmet kitchen and a dining area. The apartment has a massive balcony, where you can enjoy splendid views and also have an alfresco dining experience. The lounge of Apartment 2364 contains sofas and a variety of entertainment systems, including Premium Foxtel at no extra cost. Thanks to the fully equipped gourmet kitchen of this apartment, cooking your own meals on your holiday is a breeze. Other notable features of this apartment include full air-conditioning and complete laundry facilities. You will also be provided a secure car parking space with Apartment 2364. Bedding Configuration The bedrooms in Apartment 2364 are designed to offer you ultimate comfort and relaxation. The master bedroom suite of this apartment includes a queen bed, an ensuite bathroom and opens out to a private balcony. The second bedroom contains two single beds, has access to the main bathroom and is connected to the main balcony. Although standard tariffs for Apartment 2364 sleep up to 4 people, you can sleep up to 6 people in the apartment at a small additional fee. Simply place a request when booking the apartment and extra rollaway beds will be provided. Resort Facilities The Chevron Renaissance building is one of the best resorts in Surfers Paradise and by staying at Apartment 2364, you will also get to enjoy all facilities of the resort, which includes something for everyone. Kids will enjoy the games room and the swimming pools, while adults can indulge in some relaxation at the spa and sauna. Open entertainment areas, a gymnasium and a shopping precinct are other resort facilities you can look forward to. With so much on offer, why stay elsewhere? Choose Apartment 2364 as your Surfers Paradise accommodation.
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Apt 2216 - Level 21, 2 Bed, Ocean Views
#59754
max. 6 guests min. 3 nights
A$248.00
nightly from
Apartment Overview For luxury Surfers Paradise accommodation which is close to all the major tourist attractions, consider Apartment 2216 at the Chevron Renaissance building. Close to the Esplanade, Cavill Avenue and just a short stroll from the beach, this luxurious apartment offers you everything that you could wish for from holiday accommodation on the Gold Coast. Located on the 21st level of the resort's North Tower, Apartment 2216 offers stunning panoramic views of the Surfers Paradise skyline and Pacific Ocean. This 2 bedroom apartment with 2 bathrooms features magnificent interiors and is packed with quality features, all at a price you can afford. Apartment Features Apartment 2216 offers you the perfect mix of comfort and convenience and is packed with all features you could possibly want from your holiday accommodation. Featuring an open plan living area, Apartment 2216 includes a lounge which opens out to a massive balcony, a dining area which seats 6 people and a gourmet kitchen. The lounge is equipped with comfortable sofas and contains various entertainment options, which includes complementary Foxtel Premium and Wi-Fi connectivity. The gourmet kitchen makes it easy for you to prepare any meal, large or small. You'll definitely enjoy having your meals in the smart dining area, or outdoors on the balcony. Complete laundry facilities are also provided in this apartment. You will also be provided with one free parking space for your vehicle if you choose Apartment 2216 for your Surfers Paradise accommodation. Bedding Configuration Elegant and inviting, both bedrooms of Apartment 2216 feature stunning interiors and allow you to wake up to grand sunrises over the ocean. The master bedroom suite includes a queen bed, has a private ensuite bathroom and also has access to a private balcony. The second bedroom contains two single beds and has access to the main bathroom. While the tariff for Apartment 2216 includes up to 4 people, 2 extra guests can be accommodated in the apartment by paying a small additional fee. All you need to do is to place a request upon booking the apartment and extra rollaway beds will be provided. Resort Facilities Chevron Renaissance is one of the best holiday resorts in Surfers Paradise and is rated as a 4½ star resort. As such, the facilities that you get to enjoy in this resort are top notch. Should you stay in Apartment 2216, you will get to enjoy all resort facilities on offer which include indoor and outdoor swimming pools, a games room, a spa and a sauna, a gymnasium and much more. Chevron Renaissance also boasts of having a shopping precinct and you don't even need to step out of this gated resort to indulge in some shopping. Choose Apartment 2216 in Chevron Renaissance for your Surfers Paradise accommodation and enjoy the very best that Surfers Paradise has to offer!
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Apt 3134 - Holiday Apartment, Surfers Paradise
#59759
max. 6 guests min. 3 nights
A$248.00
nightly from
Apartment Overview Apartment 3134 at Chevron Renaissance is one Surfers Paradise holiday apartment that you simply can't ignore. Both stylish and modern, Apartment 3134 is conveniently located in the heart of Surfers Paradise, minutes' walk from Cavill Avenue, the Esplanade and the famous beaches of Surfers Paradise. Situated on the 13th level of Chevron Renaissance's Central Tower, this 2 bedroom 2 bathroom apartment offers you a comfortable and relaxing atmosphere for your Gold Coast holiday. Apartment Features Apartment 3134 is perfectly suited for a small family or a couple looking to enjoy a Gold Coast holiday as it offers great facilities and amenities - including free Wi-Fi - which will be enjoyed by all. Featuring an open plan living area, this apartment consists of a lounge cum entertainment area, a fully equipped gourmet kitchen, a dining area, an outdoor balcony, bedrooms and bathrooms. The lounge area is designed for your enjoyment and is packed with various entertainment systems, including a flat panel TV and Foxtel Premium. The lounge opens out to the balcony through floor to glass ceiling doors. You'll definitely enjoy preparing meals in the gourmet kitchen and you'll equally enjoy having your meals in the neat dining area. The balcony also includes tables and chairs for you to enjoy an alfresco dining experience. This apartment is fully air-conditioned and also includes full laundry facilities. You will also be offered a parking space for your vehicle along with Apartment 3134 at no additional charges. Bedding Configuration Both bedrooms of Apartment 3134 are classy, elegant and alluring - presenting great views of Surfers Paradise. The master bedroom consists of a queen bed, an attached ensuite bathroom and has a private balcony of its own, which allows you to wake up to stunning views. The second bedroom is equipped with two single beds and opens out to the main balcony. While Apartment 3134 sleeps up to 4 guests in the tariff, it can sleep up to 6 guests at a small surcharge fee - simply request extra foldaway beds at the time of booking. Resort Facilities Chevron Renaissance is a secure resort, which offers brilliant facilities to Gold Coast holidaymakers. Should you choose to stay in Apartment 3134, you will also get to enjoy all resort facilities, which include heated indoor and outdoor swimming pools, sunbathing gardens, a synthetic beach, a spa, a sauna, a gymnasium, a BBQ area and even a shopping precinct. At Chevron Renaissance, you hardly need to step out of the resort in order to have a fun time. To enjoy the perfect Gold Coast holiday, choose Apartment 3134 at Chevron Renaissance for your Surfers Paradise accommodation.
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Apt 2173 - Ocean Views, Surfers Paradise
#59751
max. 6 guests min. 3 nights
A$248.00
nightly from
Apartment Overview To enjoy a truly relaxing and comfortable holiday, consider Apartment 2173 at the Chevron Renaissance for your Surfers Paradise accommodation. Located in the heart of Surfers Paradise, this apartment is a small walk away from the golden beaches, Esplanade and the thriving hub which is Cavill Avenue. The apartment itself is classy, features great interiors and will not disappoint you. Situated on the 17th level of the Skyline North towers of the Chevron Renaissance, Apartment 2173 is an immaculate 2 bedroom 2 bathroom apartment, which offers great ocean views and views of the cosmopolitan area of Surfers Paradise. This apartment is ideal for a small family or two couple looking to share Surfers Paradise accommodation. Apartment Features Apartment 2173 offers you the best of comfort and convenience on your Gold Coast holiday and the apartment is packed with modern features. The living features an open plan design and includes a furnished lounge, a fully equipped gourmet kitchen and a dining area which seats 6 people. The entertainment hub of this apartment, the lounge, includes comfortable sofas and is equipped with Foxtel Premium at no additional charge. The lounge connects to the balcony through floor to ceiling glass doors. Cooking your own meals in this apartment is a charm, thanks to the fully equipped gourmet kitchen. The dining area lies adjacent to the kitchen, where you will definitely enjoy having your meals. You can also enjoy an alfresco dining experience out on the balcony, which is equipped with a table and chairs. Full laundry facilities are also provided in Apartment 2173, so you do not need to spend on expensive laundry charges on your holiday. You are also provided with a free car parking space for your vehicle with this apartment. Bedding Configuration Both bedrooms of Apartment 2173 are graceful and elegant, offering amazing views of the Gold Coast beaches and the ocean. The master bedroom is a suite on its own, featuring a queen bed and an ensuite bathroom. The second bedroom is equipped with two single beds. Although the standard tariffs for Apartment 2173 sleep up to 4 people, by paying a small surcharge fee, you can accommodate up to 6 people in the apartment. Simply make a request when booking the apartment and extra foldaway beds will be provided. Resort Facilities Chevron Renaissance is a 4½ star rated resort which offers you great facilities to enjoy, should you stay in Apartment 2173. If you're travelling with kids, they will love the swimming pools and the games room. The spas and saunas offer great relaxation to the adults and there is also a gymnasium for the health enthusiasts. Chevron Renaissance also includes its very own shopping precinct, which is sure to be loved by one and all. Enjoy a rich holiday experience by choosing Apartment 2173 as your Surfers Paradise accommodation.
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Apt 3302 - 3 BR Level 30 (2Q+2S)
#59760
max. 8 guests min. 3 nights
A$255.00
nightly from
Apartment Overview For a four and a half star Gold Coast holiday consider Apartment 3302, located on the 30th floor of Chevron Renaissance. Featuring ocean views and three spacious bedrooms that sleep 6-8 guests, this stylish hotel apartment will be a hit with the entire family. Situated in the heart of Surfers Paradise, a holiday staying in Apartment 3302 will provide stylish accommodation, fantastic facilities and a central location ¿ all the ingredients needed for a memorable Gold Coast holiday. Apartment Features Apartment 3302 is a stylish hotel apartment that offers families 124sqm of holiday comfort, from the fully-equipped kitchen and laundry to the six seater lounge and dining area. It features 3 spacious bedrooms, 2 bathroom and 3 separate private balconies. The apartment is air-conditioned and fully self-contained. It is equipped with all modern entertainment facilities including free Wi-Fi, a flat panel TV with Premium Foxtel Platinum, a DVD Player, an entertainment system and free unlimited WiFi access. Bedding Configuration Apartment 3302 features 3 bedrooms, which consist of a Queen Size Bed in the master and second bedroom and 2 Single Beds in the third bedroom. The master bedroom features a walk-in robe, TV and ensuite bathroom, while the second and third bedrooms each feature a well-sized wardrobe. Resort Facilities Chevron Renaissance is a four and a half star holiday resort, which offers a wide range of quality facilities that are sure to entertain a family. Along with free parking, a stay at Apartment 3302 offers access to all the resorts facilities. Such facilities include a games room, a gymnasium, a 25mt heated indoor lap pool and large outdoor lagoon-style pools, male and female saunas, BBQ facilities, on-site security and even a shopping centre; Chevron Renaissance Shopping Centre. For an unforgettable Gold Coast holiday that boasts comfort, entertainment and location, book your stay at Apartment 3302.
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Apt 1314 - Fun Family Holiday Apartment
#59748
max. 8 guests min. 3 nights
A$308.00
nightly from
Apartment Overview Surfers Paradise is indeed one of Australia's best destinations for a family holiday, but without proper accommodation, your holiday might very well turn into a disaster. Thankfully, Apartment 1314 of the Chevron Renaissance building has got you covered. Centrally located in Surfers Paradise, this fantastic apartment offers all the makings of an amazing holiday experience. Apartment 1314 lies on the 31st level of the Chevron Renaissance towers, high above the cosmopolitan area of Surfers Paradise. A 3 bedroom apartment with two bathrooms which is furnished to meet the needs of even the most discerning of customers, this apartment brings with it an air of sophistication and luxury, while also offering striking views of the gold beaches and the Pacific Ocean. An ideal apartment for families on a holiday, Apartment 1314 is available for just $135 per night. Apartment Features All apartments in the Chevron Renaissance building are packed with world class features and Apartment 1314 is no exception. Equipped with free Wi-Fi, a large living room, a gourmet kitchen, a special dining area and an open balcony, this apartment offers everything that you could want from your Surfers Paradise accommodation. The immaculate lounge of this apartment is designed to make your holiday all the more memorable. Equipped with several entertainment features, the living area also opens up to a large balcony, where you can relax with your partner, read a book, or enjoy some fine wine. The balcony also doubles up as an alfresco dining area for the entire family. While this apartment is already affordable, you can enjoy further savings by cooking your own meals in the fully equipped kitchen. Moreover, laundry services are also provided, so you need not spend money on laundry while on your holiday. Bedding Configuration Apartment 1314 sleeps 6 people; however, 8 people can be accommodated by placing a request at the time of booking. A small fee is charged for two extra guests, as two foldaway beds will be provided. The master bedroom is an elegant suite, which is equipped with a king bed and entertainment options. This bedroom also features its own ensuite bathroom, complete with a royal granite finish and all facilities that you could possibly want from a bathroom. The second bedroom contains a queen bed, while the third bedroom contains two single beds. Both these bedrooms feature built-in robes and share the main bathroom, with the third bedroom having direct access to the bathroom. Resort Facilities If you're travelling with kids, then Apartment 1314 of the Chevron Renaissance is just perfect for you, as the resort offers several facilities that kids are sure to enjoy, including games rooms, entertainment areas and swimming pools. Adults can relax in the spas and saunas and there is also a gymnasium for fitness freaks. If shopping is on your lists, the shopping precinct of Chevron Renaissance is something that you'll surely appreciate. All this and much more, only at Chevron Renaissance ¿ the best holiday resort in Surfers Paradise.
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Apt 2382 - Level 38 Stunning Ocean Views
#59757
max. 8 guests min. 3 nights
A$325.00
nightly from
Apartment Overview Apartment 2382, which is situated in the lofty Chevron Renaissance building, is one apartment which will definitely make your Surfers Paradise holiday much more enjoyable. This apartment offers a relaxing and comfortable atmosphere and is a strolling distance away from the major tourist attractions of Surfers Paradise, including the beaches, Cavill Avenue and the Esplanade. What more could you want from your Surfers Paradise accommodation? Apartment 2382 lies on the 38th level of the resort and offers picturesque views of Surfers Paradise and the Pacific Ocean. Featuring 3 bedrooms, 2 bathrooms, plus a powder room for guests, Apartment 2382 is perfect for families or large groups looking to enjoy the best of Surfers Paradise. Apartment Features Apartment 2382 is an exceptional apartment, which boasts modern facilities and amenities. The highlights of this apartment include a sprawling living area, a fully furnished lounge, a gourmet kitchen, an immaculate dining area and a large balcony. The lounge area contains comfortable sofas and is equipped with entertainment systems, including a flat panel TV with Foxtel Premium included at no additional cost. The main balcony of the apartment is connected to the lounge through floor to ceiling glass doors. The fully equipped gourmet kitchen allows you to enjoy home cooked meals on your holiday. While you can have meals in the neat dining area, you can also enjoy an alfresco dining experience out on the balcony. Full laundry facilities, unlimited Wi-Fi, complete air-conditioning and a parking space for your vehicle are also included in Apartment 2382, at no additional charges. Bedding Configuration Apartment 2382 features extremely lavish bedrooms, which offer amazing views of the Gold Coast beaches. The master bedroom is a suite of its own, which includes a king bed, a TV set, an attached ensuite bathroom and a private balcony. The second bedroom is equipped with a queen bed, while the third bedroom contains two single beds. Both the second and the third bedrooms open out to the main balcony. While the standard tariff for Apartment 2382 sleeps up to 6 guests, by paying a small surcharge fee, you can accommodate up to 8 guests. Simply place a request for extra foldaway beds when you book the apartment. Resort Facilities The Chevron Renaissance building is rated as a 4½ star resort, so you can expect these facilities to be first class. As such, it is considered to be one of the best resorts in Surfers Paradise and it offers great facilities for you to enjoy. Some of the highlights of the facilities include outdoor and indoor swimming pools, a spa and a sauna, a gymnasium, BBQ and open entertainment areas, a games room, a shopping precinct and much more! It simply makes no sense to look elsewhere for Surfers Paradise accommodation ¿ book your stay at Apartment 2382 today.
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Apt 2392 - Cheap & Luxurious. Level 39
#59758
max. 8 guests min. 3 nights
A$325.00
nightly from
Apartment Overview When it comes to modern, yet affordable Surfers Paradise accommodation, you simply can't beat Apartment 2392 at Chevron Renaissance. A luxurious apartment which lies close to the beaches and the Esplanade, Apartment 2392 is conveniently located in Surfers Paradise and promises to make your holiday more memorable. Located high up on the 39th level of Chevron Renaissance's Skyline Tower, Apartment 2392 is a chic apartment which offers grand views of the ocean and the Surfers Paradise skyline. Featuring 3 bedrooms, 2 bathrooms and a powder room, Apartment 2392 offers a bunch of fantastic facilities and amenities to complement your holiday. Apartment Features Apartment 2392 is packed with great features that you are sure to love! This apartment consists of an immaculately designed living area, which includes a fully equipped gourmet kitchen, a dining area, a furnished lounge and a spacious balcony, which also features an outdoor setting for your relaxation pleasure. The lounge contains a set of sofas, a flat panel TV and other entertainment systems. Foxtel Premium and unlimited Wi-Fi is also provided at no extra charge. You can also enjoy home cooked meals, thanks to the fully-equipped kitchen; complete with all the appliances you'll need for a 5 course meal. While you will certainly enjoy having your meals in the dining area, the balcony also offers you an opportunity to enjoy an alfresco dining experience. Other notable features of Apartment 2392 include full air-conditioning, a secure car parking space and laundry facilities at no additional charges. Bedding Configuration All three bedrooms of Apartment 2392 are elegantly furnished and are extremely relaxing and comfortable to sleep in. The master bedroom includes a queen bed, a TV set, connects to a full ensuite bathroom and its own private balcony. The second bedroom also includes a queen bed and is connected to the main balcony, while the third bedroom contains two single beds. Apartment 2392 includes up to 6 people in the tariff but can seep up to 8, at a small additional fee. All you need to do is to request for extra rollaway beds when you book this apartment. Resort Facilities When it comes to luxury Surfers Paradise accommodation, Chevron Renaissance is certainly one of the best choices. When you book your stay in Apartment 2392, you also get to enjoy all the facilities that Chevron Renaissance has to offer. Facilities you can look forward to enjoying in this resort include a spa and a sauna, indoor and outdoor swimming pools, a gymnasium, a games room, lovely gardens and open entertainment area, BBQ areas and more! This resort also has its own shopping precinct, something not available across other holiday resorts in Surfers Paradise. Enjoy modern and luxurious Surfers Paradise accommodation, close to Cavill Avenue, the Esplanade and the beach by booking Apartment 2392 today.
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Apt 2114 - Surfers Paradise Apt
#59749
max. 8 guests min. 3 nights
A$325.00
nightly from
Apartment Overview If you're heading to Surfers Paradise for a family holiday then there is no better place to stay than Apartment 2114. This holiday apartment, located in the popular Chevron Renaissance building, offers stylish accommodation and some fantastic facilities. Located at 23, Ferry Avenue in Surfers Paradise, Apartment 2114 is situated on the 11th level of the Chevron Renaissance building. An immaculate apartment which has been designed to make your Gold Coast holiday just perfect, this 3 bedroom apartment with 2 bathrooms is ideal for families looking for some fun on their holiday. Apartment 2114 is not just a luxurious and spacious apartment, but is also surprisingly affordable as well! When it comes to value for money, you simply can't beat this holiday apartment. Apartment Features Designed to offer the most pleasurable holiday experience possible, Apartment 2114 boasts a relaxing atmosphere and free Wi-Fi. The luxurious lounge is perfect for enjoy some quality family time together on your holiday. Your kids will thoroughly enjoy the lounge which includes comfortable seating and a variety of entertainment options. If you are an early riser, you're in for a splendid treat as the main balcony of Apartment 2114 presents ethereal views of the sunrise. Enjoying breakfast on the balcony makes for a heavenly experience. Apartment 2114 comes with a fully equipped kitchen, so cooking your own meals while on your holiday is an option for you. You can have your meals in the main dining area, which seats 6 or you can choose to have your meals on the balcony, which presents an alfresco dining experience like none other. The lounge connects to the main balcony, while private balconies add to the elegance of two of the bedrooms. The apartment also includes a small powder room, complete with a toilet and hand basin. The apartment is equipped with full laundry facilities and bath towels and linen are supplied. Bedding Configuration Apartment 2114 contains 3 bedrooms. Both the master bedroom and the second bedroom are equipped with queen beds and have their own private balconies, with the master bedroom also having its very own private ensuite attached. The third bedroom contains two single beds. The tariffs for this apartment sleep 6 guests. Two extra guests can also be accommodated in the apartment by making a request at the time of booking, at an additional fee. Resort Facilities The Chevron Renaissance building is very family friendly, containing facilities and amenities for every family member. Women will love the resort's shopping precinct, while kids can enjoy playing around in the pools and games rooms. Spas, saunas, meditation areas and a gym are some other highlights of the facilities offered by this gated resort. Forget about transportation costs as the Chevron Renaissance building is located in the heart of Surfers Paradise, all major Surfers Paradise attractions are just short stroll away.
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Apt 1312 - Gold Coast Luxury Apartment
#59747
max. 8 guests min. 3 nights
A$325.00
nightly from
Apartment Overview The Chevron Renaissance is definitely one of the preferred resorts for Surfers Paradise accommodation. Boasting a central location, this popular resort is in the heart of Surfers Paradise and close to the beach, nightclubs and local markets. By staying at Apartment 1312 of the Chevron Renaissance building, everything is at your fingertips, while you also get to enjoy some of the best accommodation in Surfers Paradise. A 3 bedroom apartment, Apartment 1312 sits atop the 31st level of the Chevron Renaissance building and offers enthralling views of Surfers Paradise Beach and the ocean. The apartment features two elegantly designed and grand bathrooms and proves to be the ideal retreat for larger groups looking to enjoy a Gold Coast holiday. Apartment 1312 is far cheaper than most Surfers Paradise hotels and holiday apartments, book today and save. Apartment Features Designed to offer you the best of features at an affordable price, Apartment 1312 is certainly one of the best, when it comes to Surfers Paradise accommodation. With wooden floors, carpeted bedrooms and plush interiors, the apartment definitely gives off a luxurious and sophisticated feel. When you're in the apartment, you can relax in the large lounge area, which includes comfortable sofas, centre tables and a variety of entertainment options for your enjoyment. A large balcony connects to the lounge and to the third bedroom, which offers you a great relaxation with splendid views. Apartment 1312 boasts a fully equipped gourmet kitchen, which allows you to enjoy home cooked food on your holiday and a large dining area, which can seat 6 people comfortably. Additional features of the apartment include free Wi-Fi and a free carpark. Bedding Configuration This 3 bedroom apartment is designed to offer the highest standards of living. While the master bedroom is equipped with a king bed, both the second and third bedrooms contain two single beds. The master bedroom boasts its own ensuite, which contains a Jacuzzi tub, while the main bathroom is shared by the other bedrooms. The tariff for Apartment 1312 sleeps 6 people, but you can also choose to accommodate 2 extra guests on request, at a small additional fee. Resort Facilities As a family, you probably want a lot from your apartment and the Chevron Renaissance building has everything to offer. The resort has something in store for all members of the family - your kids will enjoy playing in the outdoor or indoor pools or in the games room, while you can enjoy a BBQ in the poolside entertainment area, or relax in the spas and saunas. Fitness enthusiasts will also appreciate the gymnasium and the meditation areas on offer. If you need to do some quick shopping, the resort also has its very own shopping precinct, complete with restaurants and a Coles Supermarket. These facilities are well complemented by high quality safety and security in this gated resort.
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Apt 1185 - Large Family Apt. Ocean Views
#59745
max. 8 guests min. 3 nights
A$325.00
nightly from
Apartment Overview Consider Apartment 1185 at the Chevron Renaissance building for the ultimate Surfers Paradise holiday experience. Centrally located, this apartment lies just 400m away from the beach and offers classy Surfers Paradise accommodation at very affordable prices. A private sanctuary which offers you the best of everything; close to the cosmopolitan area of Surfers Paradise and within walking distance to all local attractions. Elevated 18 levels above Surfers Paradise, Apartment 1185 offers a secluded world of its own, with breath-taking views of the beaches and the ocean. This 3 bedroom apartment, with 2 bathrooms is extremely spacious and is perfect for large groups or families looking to enjoy a Gold Coast holiday. Apartment Features A chic, sophisticated and fully self-contained apartment, Apartment 1185 truly offers the best in Surfers Paradise accommodation. An elegantly designed lounge with several entertainment options, including Foxtel Premium, ensures that you're perfectly relaxed whilst on holiday. A large balcony offering spectacular views of the hinterland also connects to the lounge, which makes for a great second living area. You can enjoy cooking your own meals in the apartment's fully-equipped gourmet kitchen and you can dine either in the dining area which seats 6 people, or even outdoors on the large balcony, which offers a great alfresco dining experience. Other features of Apartment 1185 include free Wi-Fi, full laundry facilities, complete air-conditioning and a complementary parking space for your vehicle. Bedding Configuration Apartment 1185 offers 3 large bedrooms, complete with wardrobes and built-in closets. The master bedroom features its own elegant ensuite bathroom, while the second and third bedrooms share the main bathroom. The apartment comes equipped with a king bed in the master bedroom, a queen bed in the second bedroom and two single beds in the third bedroom. All bedrooms offer lovely panoramic views of the hinterland, beaches and the ocean. The master bedroom also includes a TV set. Tariffs for Apartment 1185 sleep up to 6 guests. However, the apartment is spacious enough for you to accommodate an additional 2 guests (8 pax max). If you have extra guests, simply place a request for additional foldaway beds when you book the apartment. This facility is available at a small surcharge fee. Resort Facilities The Chevron Renaissance building is an award winning resort, often considered to be one of the best in Surfers Paradise. As such, if you choose to stay in Apartment 1185, you will get to enjoy all the facilities on offer, which include indoor and outdoor swimming pools, a spa and a sauna, a gymnasium, sunbathing gardens, a games room and more! Chevron Renaissance also has its own shopping precinct, which you are sure to love - there is even a Coles Supermarket which is bound to come in handy. With such superb features on offer, why stay anywhere else? Choose Apartment 1185 at Chevron Renaissance as your Surfers Paradise accommodation today.
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How can we offer prices this cheap saving you up to 60% ??? Easy, we don't have the huge overheads of the big Businesses. We are a boutique company offering the best apartments in Surfers Paradise at very, very special rates. Have a look at this one, in the Chevron Renaissance which has the best resort facilities on the Coast. 

Sensational holiday apartments right in the middle of Surfers Paradise. Our apartments are the ULTIMATE !!! For example, located on the 39th floor in tower 2 is this outstanding apartment, which has the most breathtaking views from every room. It has 3 bedrooms, 2.5 bathrooms, with a huge kitchen, meals and living area. The full ocean views can only be described as simply amazing. This apartment, is unbelievable quality, and it is as big as a luxurious house. But we have more. We have heaps of 2 and 3 bedroom apartments of pure luxury available at ridiculous prices. And the best thing is, we let you look at the photos of all of our apartments and choose whichever one you want to stay in. What you see, is what you'll get. You book the 39th floor as pictured with awesome full ocean views, you get the 39th floor with awesome full ocean views. But don't miss out, be quick, enquire now. 

Obviously this apartment, like all our apartments, comes with everything you need to make your holiday perfect including Flat Panel TV's, DVD player, Foxtel Premium, Entertainment system, and the list goes on.....

But the reason it is the first resort booked out every school holidays is the resort facilities. The pools, kids play area etc,. are second to none on the coast, and to top it off, Chevron Renaissance is right in the middle of Surfers Paradise. 

Don't miss our specials !!! You must enquire now to make sure you get the best specials available anywhere on the web today. Don't hesitate to book, as I mentioned we are a small Boutique company that has limited apartments at these ridiculous prices. Don't let someone else get the best apartments at these ridiculous prices. 

The reason we get such good feedback is that we just offer the best, unbelievable apartments at ridiculous prices. Don't wait, BOOK now to make sure the perfect holiday apartment is available on the days you need !!!

Chevron Renaissance, One of the Gold Coast's most popular resorts, the Chevron Renaissance is the perfect setting for an amazing and unforgettable Gold Coast holiday.

Located right in the heart of Surfers Paradise, the resort offers a unique combination that has made the Towers of Chevron Renaissance popular with families and couples from Australia and overseas alike:
- Breathtaking views over the ocean, the Nerang River and Gold Coast hinterland.
- Only a 2 minute walk to the fabulous golden sands of Surfers Paradise patrolled beach.
- Only one block North of Cavill Mall, with all the shopping, dining and entertainment that Surfers Paradise offers.
- The award winning Chevron Renaissance shopping precinct on your doorstep, offering a select mix of cosmopolitan cafes and restaurants, fashion boutiques and specialty stores along pristine, palm-lined boulevards.

Features include:
- Beautifully designed and appointed foyers, reception, lounges and common areas
- Full resort-style facilities
- Only a 2 minute walk to the fabulous golden sands of Surfers Paradise patrolled beach
- Only one block North of Cavill Mall, with all the shopping, dining and entertainment that Surfers Paradise offers
- The award winning Chevron Renaissance shopping and dining precinct is part of the complex
- Free and secure car parking
- On site security
- Games room
- Broadband Internet and WiFi in main reception lobby
- Patrolled beach only 150m from the resort
- Pool (heated in winter)
- Club room for private functions
- Private theatre for guest use
- Heated outdoor swimming pool
- Poolside barbeque and entertainment area
- Landscaped outdoor exercise and meditation area
- 25 metre heated indoor lap pool
- Gymnasium
- Spa
- Male and female saunas
- Poolside barbeque and entertainment area
- Tour desk for attractions, theme parks, transfers, etc

We have amazing 2 and 3 bedroom apartments at the Chevron Renaissance resort, situated in all 3 towers and on different floors up to level 39. The apartments are elegantly furnished and provide Ridiculous ocean, river or city views.  Check out the photos for each apartments amazing views before booking.  


 

23 Ferny Avenue, Surfers Paradise QLD 4217, Australia

Pool
Games room
Sauna
Kitchen
Television
Air conditioning
Linen supplied
Bath
DVD
Gym
BBQ
Ensuite
Tour desk
Cable/Satellite TV
Heated Spa (not spa bath)
Dishwasher
Balcony
Bath towels provided
Clothes dryer
Cooking facilities
Hair dryer
Iron and ironing board
Microwave
Secure parking onsite
Washing machine
Free WiFi

It is important that you read and understand these Terms and Conditions prior to booking. The following Terms and Conditions will apply to your stay at any property managed by Gold Coast Holiday Rentals (GCHR). We only accept bookings on the Terms and Conditions outlined in this document.

By making a booking and paying a deposit, you agree to abide by and comply with these Terms and Conditions as they stand now and as they may be changed from time to time on our Website at gchr.com.au. If you do not agree to any provisions of this agreement, you must not use Website for your booking.

In case of any variation of booking conditions between us and an independent third party booking provider or wholesaler, the terms posted on the Website at gchr.com.au will apply.

These Terms and Conditions were last updated on 1 September 2015.

This section of the Website will always display the most up to date version of these conditions. We reserve the right to make changes to the Website and to this agreement from time to time at our sole discretion. By continuing to use the Website after we make any changes to it or to the terms of this agreement, you agree to be bound by the changes we make. We are not obliged to notify you of any changes to the Website or to our terms and conditions in advance. It is your responsibility to check our Website conditions from time to time to acquaint yourself with the current version on the Website.

All the properties listed on this Website are fully self-contained apartments with full laundry facilities. Linen is provided as part of the tariff. The property has been stocked with an initial supply of complimentary items such as soap, detergents, tea and coffee, milk and toilet supplies for your convenience. These items are not replenished during your stay. Supermarkets and convenience stores are located nearby. Guests are to supply their own beach and pool towels.

Off-site letting agent

We are a well-established independent licensed real estate agent and are not affiliated or associated with the on-site management of the resort or hotel. All GCHR Guest enquiries must be referred to the GCHR office located offsite in central Surfers Paradise (see https://goo.gl/xHlTZM) and not the onsite management.

Check-in or check-out is ONLY available at the GCHR office. GCHR Guests cannot check-in or check-out at the building’s on-site reception. GCHR Guests will not receive housekeeping, room service, concierge or porter service from onsite management. GCHR has exclusive management access to a limited number of properties at the building

Office Hours and Key Collection

Our office in central Surfers Paradise is opened 9.30am to 5pm Monday to Friday. Staff are on call between the hours of 5pm and 9pm Monday to Friday and 9am and 6pm Saturday and Sunday.

Key collection is available from 1.45pm (1345 hours) from our office on the day of arrival [24 hour access]. We recommended you download our Phone App for directions. Guests will be provided (by email and SMS) with the access code (valid only for the day of arrival) to the key safe outside the office in the event that the office is unattended.

Luggage storage may be available in in coin operated paid lockers, directly opposite the GCHR Office, in the basement entrance to the backpacker resort on 6 Beach Road, Surfers Paradise. Fees apply (Get Directions) Please note however these lockers will not fit large suitcases, surfboards or any other over size luggage.

1. GENERAL RULES

1.1 Guest Responsibility

1.1.1 It is your responsibility to have read and understood these Terms and Conditions before making a booking and paying a deposit.

1.1.2 We reserve the right to change all or part of these Terms and Conditions at any time. It is your responsibility to keep yourself updated on any changes to these Terms and Conditions. If you object to a change of the Terms and Conditions after paying your deposit, it is your responsibility to immediately advise us using the contact details provided on the GCHR Website, and we both agree to negotiate reasonably to produce an outcome acceptable to both parties. Any such negotiation must take place before you occupy the Premises.

1.1.3 You must monitor the observance of these Terms and Conditions by your Guests and Visitors. A breach of these Terms and Conditions by your Guests or Visitors will be considered a breach by you. Please note that when we refer to a “Guest” and/or “Guests” in these Terms and Conditions rules, we are referring to all the occupants of an apartment. All Guests are jointly and severally liable for the actions of any and all Guests in each apartment. This means that, if one of the Guests in an apartment causes damage and/or breaches the house rules, all Guests in that apartment will be held responsible and will be subject to whatever action is considered necessary by management.

1.1.4 A breach of these Terms and Conditions will result in, but is not limited to, you being evicted from the Premises, losing your Bond (if any) and/ or other monies paid (or owed) by you.

1.1.5 Your credit card details will only be used to pay for amounts relating to your booking. At time of booking the guest authorises GCHR to process all amounts and charges associated with the occupation in an apartment as and when they are due. This information will never be supplied to a third party by us and will not be used for any other purpose.

1.1.6 By paying the deposit you agree to enter into an agreement to rent the Premises from us in accordance with these Terms and Conditions.

1.1.7 If the Premises are damaged during your occupancy due to accidental, negligence or willfull act of any Guest or the Guest’s invitees, the Premises will be repaired by us at the cost of the Guest. Any damage over the amount of $500 may result in a report being lodged with the police as malicious damage.

1.1.8 Use of the Premises for any event or use other than as residential holiday accommodation will result in the immediate termination of the booking for the Premises, removal of the Guest(s) and other occupants from the Premises and other costs or expenses (including a function/extra cleaning fee of up to $2,000) being charged to the Guest’s credit card. If insufficient funds are available; the debt will be passed onto a debt collecting company or the courts for the debt plus recovery costs.

1.2 Guests must

1.2.1 contain noise at a reasonable level and, in particular, between 10pm and 8am.

1.2.2 comply with parking regulations and show consideration to neighbours and other vehicles.

1.2.3 dispose of garbage and recycling in accordance with the usual practice at the property and in the allocated bins. Guests must not leave excess rubbish in common or public areas.

1.2.4 notify the Agent of any complaints as soon as is practicable.

1.2.5 minimise their impact upon the residential amenity of the neighbours and local community.

1.2.6 be responsible for their Visitors.

1.2.7 observe and abide by any Body Corporate Rules/ property house rules and respect the residential amenities of the property and neighbours.

1.2.8 maintain the security of the Premises. Guests will be held responsible for any incident that occurs during their stay or upon departure as a result of the Premises being left unsecured..

1.2.9 abide by any noise abatement order issued by police or any regulatory authority.

1.2.10 refrain from engaging in any drunken, obscene or antisocial behaviour.

1.2.11 report any concerns re the condition of the property to our office within eighteen (18) hours after arrival.

1.2.11 if making Social Media type reviews to: 1. In accordance with clause 2.11, ensure that we have been contacted regarding any issue/s first and been given the opportunity to put the issue/s right. 2. In posting reviews, act in good faith, and be accurate and specific with any statements made, and also about our effort/s to put things right for you. We encourage the responsible use of social media. By making a review about us or any of our apartments, on social media you acknowledge that you are fully aware of the laws relating to defamation

1.3 Information about Premises

1.3.1 While GCHR makes every effort to ensure that the information provided by us is current and kept up to date, this information may change without notice. The description of the Premises is made in good faith and we will accept no responsibility for misdescription. All photos on this Website were taken on site and are provided as a guide only.

1.3.2 Photographs on the GCHR Website are an accurate representation of the described property at the time the photograph was taken and are subject to change with fair wear and tear. Neither GCHR nor the owner of the Premises accepts responsibility for personal perceptions. Nor do we take any responsibility for any errors or omissions contained on the Website. If any feature/facility is essential for the Guest in choosing a particular property, it is advisable that the Guest checks this with the reservation staff at time of booking. GCHR cannot be held liable for omissions or errors, whether temporary or permanent, in regards a property’s facilities and services.

1.3.3 All properties under management are privately owned and are rented on a fully self-contained basis. In the event of faults and/or malfunctions of appliances or inclusions, there is no obligation from the Owner or Agent to compensate or discount. We will accept no responsibility for any inconvenience with machinery breakdown. In such circumstances, the Agent will undertake best endeavours to repair, replace or hire an alternative.

1.3.4 All properties are non smoking. We do not take any liability or offer refunds or compensation if any health issues arise during your stay. We take every precaution in our methods of cleaning the apartments to keep them at a healthy and clean state.

1.3.5 Where advertised, our Wi-Fi is free. There’s no charge, no cost to you. The Wi-Fi networks throughout our resorts are subject to third-party input including but not limited to: the local telephone exchange, Telstra’s copper network, building infrastructure and other factors. While we cover the bill for you, we cannot guarantee it’s performance.  Just like at home, telecom, ADSL and Internet connection issues happen. If they do, don’t worry, there’s still no charge to you. What it could mean is that you have no access to the complimentary service. Our dedicated IT support team is on hand to do what we can. Please do not touch, restart or reset the internet router in your apartment or unplug any cables. A surcharge of $154 may apply of we have to call out our IT support. When it’s in the hands of third party providers it’s out of our hands. We have spare modems, replacement cables and all the contact details for the provider. If they can’t fix it during your stay, unfortunately you will be without the free service. Plan B: Please have a back-up service such as Wi-Fi dongle or funds set aside for other internet connections if this service is a must-have for medical conditions, business, children or otherwise. It’s free, but even “free” can have it’s issues.

1.3.6 Foxtel services are open to issues including but not limited to technical failure and down time. We cannot warrant against this.

2. BOOKING CONDITIONS

2.1 Tariffs and Fees

2.1.1 Tariffs/ Prices listed on our Website are a nightly rate based upon a minimum stay of three (3) nights or five (5) nights during the period from Christmas day until early January (see below) and are guide only. Tariffs, Prices/ quotations are subject to change without notice and will not be guaranteed until your deposit has been successfully processed by us and you have received formal confirmation of your booking from us via email and/or SMS. A dynamic pricing structure is in operation, tariffs change regularly. If a lower tariff is listed for a comparable property than previously booked we unfortunately cannot amend the tariffs charged after a booking confirmation has been issued.

2.1.2 Surcharges apply to one and two night stays. Between Christmas Day until early January a minimum five (5) night stay is applicable.

2.1.3 The number of guests included in the quoted tariffs is outlined on each respective property listing. Where the booking is for more than the standard number of guests listed, an additional fee of $27.50 per guest per night (a min charge of $82.50 per person applies). For example if the tariffs for a particular property are for up to 6 guests and the booking is for 10 guests for 5 nights, the extra person charges will be $550 (ie $27.50 * 5 nights * 4 extra guests) for the stay.

2.1.4 There is no additional charge for an infant under two years of age. For infants below the age of two-years, cots are available for a charge of $8.25 per guest per night (a min charge f $33 per booking applies) and high chairs are available at a cost of $8.25 per guest per night (a min charge of $33 per booking applies). In such circumstances, and where additional foldaway beds are an option, these may be provided in addition to a cot.

2.1.5 An additional non-refundable fee of $22.00 will apply to the processing of all bookings.

2.1.6 If a credit card transaction is declined for any reason, a $22 reprocessing fee will be imposed.

2.1.7 Optional Extras if available (not available at all Premises), are included on the booking form: including: Private transfer from either Gold Coast or Brisbane airports) and Express postage of apartment keys.

2.2 Payment and Deposits(s)

2.2.1 We only accept payment by credit card (No credit card surcharge for payments via Visa, Mastercard or AMEX).

2.2.2 A twenty-five percent (25%) deposit of the Total Booking Fee or $242, whichever is the greater is required to secure your booking and must be paid at the time of making your booking.

2.2.3 The balance of the Total Booking Fee must be paid at least one (1) calendar month before your arrival date. We will endeavour to send you a courtesy reminder one (1) calendar month before your arrival date, but the responsibility to make the payment rests with you. In any event the Guest authorises GCHR to process any balance due against the designated credit card at or around due date.

2.2.4 For bookings made within one (1) calendar month before your arrival date, full payment of the Total Booking Fee is required at the time of booking.

2.2.5 No matter what the circumstances, the Total Booking Fee must be paid by the guest you no later than one (1) calendar month before your arrival date.

2.3 Booking Process

2.3.1 The Guest responsible for the booking enters all the required details via the online booking form and then submits the booking request.

2.3.2 A computer generated email is automatically sent to the Guest advising that an on line request has been received and is awaiting processing.

2.3.3 The booking staff will, by the end of the next business day, check the booking request for completeness and accuracy, make the required changes (if any) and send a confirmation from the reservation software system by email once the deposit payment has been processed that all is in order and the booking is confirmed.

2.3.4  Only at this point does a contract exist between the property owner as the accommodation provider and the Guest for such time as the Agent is authorized to offer the property for rent. If, for any reason, the Agent is no longer authorized to offer the property for rent, the Guest booking is immediately cancelled and the provisions of clause 3.2 apply.

2.3.5 Any subsequent changes or alterations to bookings must be in writing as telephone conversations are not recorded.

3. REFUNDS AND TERMINATING YOUR BOOKING

3.1 Termination by guest

3.1.1 If you cancel your booking for any reason, you must notify us in writing, and the following cancellation fees apply.

    •  If cancelled less than one (1) calendar month before arrival, 100% of the Total Booking Fee will be forfeited by you.
    • If cancelled more than one (1) calendar month before arrival, the deposit paid (as per confirmation email) will be forfeited by you.

3.1.2 If the Total Booking Fee has not been paid one (1) calendar month before your arrival date we may terminate the booking without notice to you and seek to re-let the Premises. If your booking is terminated under this clause, you will automatically forfeit all monies paid by you.

3.1.3 No refund will be given for early departure.

3.1.4 Refunds cannot be made for bookings cancelled due to inclement weather,  illness or change in family circumstances. We recommend that you take out comprehensive travel insurance to protect you in this regard. It is extremely important that you take out Travel Insurance. It is ESSENTIAL that this insurance covers you for involuntary cancellation of your holiday outgoings.

3.1.5 Bookings may be transferred to a future date, at a cost of $220, provided that the request to transfer by the guest: Is made at least one (1) calendar month before arrival, and is for the same property, and is for a duration of at least five (5) nights, and is for a period not later than four (4) months after the original arrival date, and the applicable tariff for that season is correctly applied.

3.1.6 Except for circumstances outlined in Clause 3.2.1 credit card refunds are not permitted.

3.2 Termination by Agent

3.2.1 If the Premises becomes unavailable for occupancy before or during your stay for any reason (i.e. damage to the Premises, need to carry out emergency repairs, sale of the Premises by the owner, the termination of our appointment to act as Agent for the Premises or any other eventuality), the Agent will within one business day, notify the Guest of the change in circumstances (booking cancelled) and will endeavour to find suitable alternative arrangements for the Guest in another property where the Agent is the appointed property manager. If the Guest determines that the alternative arrangements in the other property are not satisfactory, the Agent will, without hesitation, refund all monies paid for the whole or part of the booking not fulfilled.

3.2.2 We cannot be held responsible, to any party, should a property be listed for sale, sold or the Agent’s appointment to act is terminated for any reason resulting in the Guest booking being cancelled.

4.  CONDITIONS OF OCCUPANCY

We endeavour to be in contact with you to advise check in arrangements approx. 48 hours before your arrival; however the details are within the email correspondence sent out from our office. All queries in regards to check in arrangements should be directed to our office on 07 5539 8553 or bookings@gchr.com.au. If you expect to arrive early in the day and would like immediate access to your apartment, we recommend booking the apartment for the prior night to guarantee immediate access. Similarly, for late departures, reserving an additional night will guarantee access to your apartment until you depart.

4.1 Check-in and Check-Out

4.1.1 Check in time is from 2.00pm onwards. We do not maintain an office at the property. Key Collection is available after 1.45pm (1345hrs) – available 24/7. You may collect your keys from the key safe outside the GCHR office. Additional charges will apply if we have to deliver keys in person. Even if keys are received via Express Post this is not authority to unlawfully enter the property prior to Check-in time. All keys and attempts to access the property (and by who) are electronically tracked. A minimum of 50% of one night tariff is charged increasing to one full night’s tariff if earlier than midday without prior arrangement. If credit card processing for same is declined this results in a breach of these Terms and Conditions also allowing for eviction, including forfeiture of entire booking value. Or in short: Play by the rules and have a great holiday.

4.1.2 You must check out before 10.00am on your check out day. Extra charges will apply if you are late in checking out. If you need access to the property after 10am, please request beforehand. Reservations may be able to arrange a late check-out at a proportion of the next night’s tariff, subject to availability. Once housekeeping arrive to your room at 10am, requests for late checkout cannot be processed. Or in short: Play by the rules and have a great holiday.

4.1.3 You are responsible for the safekeeping and replacement of accommodation keys. Replacement or lost keys will be provided at an additional charge of $165

4.1.4 At the end of your stay, upon departure, please leave one key set in the apartment and ensure that the door is locked behind you and return the 2nd key set to the GCHR office or to be left in the key safe if the GCHR Office is unattended.

4.1.5 Keys are not to be returned to the resort reception desk as these apartments are not under resort management. Any charges incurred by GCHR to retrieve the keys are the responsibility of the Guest.

4.2 Use of Premises

4.2.1 To maintain a good standard for guests, certain conditions need to be complied with when staying at the Premises. We appreciate that most guests will respect the relevant property, but because of the occasional case of abuse there is a need to draw your attention to the following conditions:

  • On departure, the Premises must be left in a similar state to the condition on arrival. Failure to leave the Premises in a satisfactory state will result in you incurring extra charges. You authorise us to charge you for the additional costs we incur to clean the Premises on your departure if this condition is not observed. Before departure, all food must be removed from fridges, all rubbish put in the appropriate council rubbish bins provided, and crockery and cutlery washed and packed away. The Property must be left in a clean and tidy condition. The property should be vacated on time and secured. All windows and doors are to be locked.
  • Only the number of people shown on the confirmation email may stay at the Premises overnight. The number of your guests at any time should not exceed the number stated on the confirmation email notice unless subsequently agreed in writing or email by us.
  • You must not use the Premises for any unlawful purpose.
  • You must not smoke on the Premises.
  • Animals or pets are strictly prohibited on the Premises.
  • Parties and other functions are strictly prohibited on the Premises. The Total Booking Fee charged is for private domestic holiday use only. Accordingly this rate does not allow for the extra costs associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Failure to comply with this condition may be considered a serious breach of this agreement resulting in your eviction, the loss of your bond and/or other monies paid by you.
  • Disturbance to neighbours, including excessive noise, is strictly prohibited and may result in termination and eviction without refund and extra charges may be made for security and other expenses. Please note that you are in a residential area and regard must be paid to the quiet enjoyment of neighbouring properties.
  • You must comply with all reasonable directions provided by us.
  • If during your occupancy as an in-house Guest you notify and or request (by telephone, email or SMS) maintenance to fix/ rectify a particular matter, the Guest authorises us to enter the Premises to assess what is required and to carry out the required works. We undertake to always announce ourselves on arrival and will only enter the Premises if allowed by the Guest if in residence or if no persons are within the Premises we shall enter.

4.2.2 We reserve the right to enter the Premises at any time for any reason to ensure the compliance with these Terms and Conditions.

4.3 Breach of Conditions of Occupancy

4.3.1 A failure to comply with any of these conditions may be considered a serious breach of this agreement resulting in your eviction, the loss of your bond (if any) and/ or monies paid (or owed) by you.

4.4 Balconies

4.4.1 For your safety, if there is one or more balconies on the Premises please ensure that you, your Guests and your Visitors observe the following rules:

    • A maximum of six (6) people are allowed on a balcony at any one time;
    • Do not climb on, sit on, push or use strong force against the railings;
    • Avoid any behaviour which may cause damage to the Premises, the balcony or its safety features;
    • Avoid any behaviour that may cause a person to injure another person, themselves or cause someone or something to fall from the balcony;
    • Do not go out on the balcony if you are under the influence of alcohol or drugs;
    • Ensure that all windows and balcony doors are locked before you leave the Premises.

4.4.2 If children or persons of concern will be visiting or staying at the Premises, ensure that they are supervised at all times when using the balcony.

4.4.3 At all other times, we highly recommend that you lock the door/s providing access to the balcony.

4.4.4 As an additional safety precaution, please ensure any blind or curtain cords do not pose a strangulation risk by making sure cords do not form a loop by fitting safety tassels and keeping beds, cots, playpens and other furniture away from blind and curtain cords.

4.4.5 Please note that the Building is under video surveillance and throwing objects from the balcony and windows is a criminal offence and is strictly prohibited. Persons doing so will be prosecuted under section 320 of the Criminal Code which has a maximum penalty of 14 years imprisonment. Should items be thrown from balcony or windows all guest/s will be escorted from the premises immediately without any claim to monies paid for their intended occupancy period

4.5 Pool Area

4.5.1 Glass or glass products are not permitted in the pool area. This condition is strictly observed.

4.5.2 Please ensure that children and persons of concern are supervised in the pool area and when using the pool.

4.6 Parking

4.6.1 Guests must park their cars only in the designated parking areas and clear of driveways.

4.6.2 You will be informed of the designated parking areas upon your request by us or at the time of check in and is subject to change. Do not park on grass areas. We cannot be held responsible for any fines imposed for non-observance of these rules.

4.6.3 All Resorts have designated parking and Guests must not park in any non designated parking space. You may incur a parking fine if you do so. Any Visitors must find alternative parking and not encumber a non-designated parking space.

4.7 Loss, damage or injury

4.7.1 If on arrival you notice any existing damage or breakages within the Premises you must report your concerns re the condition of the property to our office within eighteen (18) hours after arrival. Otherwise it is agreed that all is in order with the Premises.

4.7.2 You will be held responsible for any damage, breakages, theft or loss of any property on or in the Premises during your stay (including keys). If any property is affected in this manner, you will be responsible for all related costs for the repair or replacement of the affected property. You authorise us to deduct these costs from your bond (if any), monies paid (or owed) by you and if further required, charge your credit card accordingly.

4.7.3 Neither GCHR nor the owner of the Premises takes any responsibility for the loss or theft of your personal property or for any bodily injury that occurs on or at the Premises. We recommend all guests purchase travel insurance since Management are not responsible for any injuries, illness or accidents that may occur whilst staying at our property. We do not provide working safes in the apartments.

4.7.4 You agree to indemnify the owner of the premises, the Company or any of their employees, agents, or sub-contractors against any demand, liability, damage, fines, loss or expense of any kind arising from but not limited to :
• Your breach of these terms and conditions;
• The availability or quality of the services;
• Any error or misrepresentation of information provided to us by suppliers;
• Loss of, damage to or theft of property, loss of life, injury or loss of employment in connection with the service

4.8 Parties and other entertaining

4.8.1 We have a zero policy on parties being held in the Premises.  A party being defined as:

  • Any situation where the maximum number of Guests on the Premises is more than the permitted number of Guests; or
  • Any situation where the noise level from the Premises is deemed too high thereby disturbing other guests and/or residents; or
  • Any situation whereby excessive traffic to and from the Premises is identified; or
  • Any situation where it is deemed that intoxication is occurring; or
  • Any situation where it is identified that excessive alcohol is present.
  •  
  • 4.8.2 If any Guest on the Premises is identified as having a party, we reserve the right to immediately request all occupants of the Premises to vacate the Premises and terminate the stay. In such a situation, the Total Booking Fee will be forfeited. In addition any expense resulting from additional cleaning, replacement of any furniture/fixture/breakage, including lost keys as well as any repairs will be deducted from the bond or charged to your credit card.

4.9 Alcohol

  • 4.9.1 We do not allow excessive levels of alcohol to be brought in to the Premises. Excessive
    amounts of alcohol being defined as:
    • Cases/slabs/cartons of beer, pre-mixed drinks etc.;
    • Multiple bottles/cases of spirits/wine.
  • 4.9.2 If a registered Guest or any persons associated with that Guest, is identified as bringing excessive amounts of alcohol to the Premises that person will be requested to either relinquish the alcohol to us (or our appointed security provider) and which will be stored in safekeeping for their retrieval on departure, or alternatively for the alcohol to be permanently removed from the Premises. If at any stage, should a person be deemed in breach of this policy and refuse to abide by the requests, then that person will be requested to leave the Premises.
  • 4.9.3 You should be aware that under Queensland law, if the accommodation complex has a liquor license, it is illegal for underage persons to consume or possess alcohol while staying there. Fines of up to $2,500 apply. It is not illegal for underage persons to consume or possess alcohol in the privacy of the Premises. However, it is illegal for an adult to supply alcohol to a minor and then not responsibly supervise its consumption. It is illegal for anyone to drink alcohol or be drunk in a public place, including common areas within the accommodation complex, regardless of age. Fines for this offence range from $100 to $2,500

4.10 Additional actions that may result in eviction

  • 4.10.1 We, or our appointed security provider, reserve the right to immediately evict any guest, visitor or member of the public for the following (but not limited to) reasons:-
    • Intoxication and/or unsavoury/lewd behaviour; or
    • Throwing objects off any balcony or Premises; or
    • Spitting or vomiting over the balconies; or
    • Wilful damage to the Premises or to surrounding property; or
    • Physical or verbal abuse/assault of our staff, other guests, residents, members of the public on or around the Premises; or
    • Any behaviour deemed as a potential safety threat to others; or
    • Any breach of these Terms and Conditions including alcohol or party policy; or
    • Any incident for which our appointed security contractor or police are required to attend.

4.11 Smoke Alarms

  • 4.11.1 Apartment accommodation is equipped with back to base smoke alarms, accidental setting off of these smoke alarms may result in the fire brigade attending, if the fire brigade attends a false alarm this will result in a fine from the fire department. These fines are expensive and are passed onto the Guest.
  • 4.11.2 There is emergency evacuation signage located on every floor next to the lifts and on the back of the apartment doors. It is your responsibility to understand these evacuation guides, so please take the time to read through these on arrival

5. SPECIFIC RULES RELATING TO YOUR STAY AT AN APARTMENT

5.1 If you are staying in an Apartment, you, your Guests and your invitees must comply with the by-laws, house rules and any reasonable directions provided by members of the body corporate’s committee or building manager for the scheme.

5.2 The rules provided above under the heading of ‘Conditions of Occupancy’ and the definition of the ‘Premises’ extend to the common property of the scheme.

5.3 The properties listed on the GCHR Website are independently operated and managed. They are neither managed by, nor associated with, the resident building (on-site resort) manager (‘Building Manager’). The Building Manager has no responsibility for the Premises, and is not responsible for your booking or stay. This includes issues relating to check-in, check-out, cleaning, maintenance and parking. For any such issues, please contact us.

6. EXTRA FEES AND CHARGES WHICH MAY APPLY TO YOU AS A RESULT OF YOUR OCCUPANCY.

6.1 In addition to the tariffs and fees listed above and paid in full before you enter the Premises, additional fees and charges may be levied as outlined below.

  • 6.1.1 A bond may be charged to your credit card before you arrive to take up occupancy. The amount of the bond varies with the premises and will be advised to you at the time of booking. This bond is charged to your credit card and, provided no additional charges have been incurred, (once the property has been inspected and deemed left in a similar state to arrival) is refunded within two (2) business days following your stay.
    • If you provide us with your credit card details, you provide your consent for us to deduct from your credit card, the bond value and any additional fees or charges stipulated in this agreement;  examples of this include but are not limited to any breakage, damage or excess cleaning requirements, extra Guests beyond those declared. The minimum extra charge will be $330.
    • Where credit card details are not provided a cash deposit equal to the tariff for one (1) nights’ accommodation may be required;
    • For all bookings of Apartments during the period 21st November 2015 to 5th December 2015 a bond of $200 per head will applyand is payable no later than 7 days before arrival ;
  • 6.1.2 If a security guard is called out by any person following a noise or other complaint during your stay at the Premises a $275 call out fee will be payable by you. If evicted there will be no refund of monies paid by you;
  • 6.1.3 Additional fees will apply if more Guests than the number stipulated on the confirmation email of your booking stay at the Premises without our prior written consent;
  • 6.1.4 You must pay all associated costs for the repair or replacement of damaged, lost or stolen property on or at the Premises; a min fee of $330 will apply. 
  • 6.1.5 Should you or your Guest or Visitor request any lost property to be posted to you after your departure this will be sent with receiver to pay the applicable postage and an additional $44 administration fee will apply for our Agents time in arranging, collecting and posting the item back to you.
  • 6.1.6 The cleaning costs for this apartment are $275. We are happy to pay this for you, as long as the apartment is left in a reasonable condition. We ask that you please leave the kitchen clean and take out your rubbish before leaving (there is a rubbish chute on every level). Other than that our cleaners will do the rest. If the apartment is not left in a reasonable condition we reserve the right to charge you a special cleaning fee to cover the reasonable cost of additional cleaning of the Premises that is required as a result of your occupancy. Extra cleaning charges will be incurred for the cleaning of dirty dishes, fully loaded dishwasher, emptying the fridge, moving furniture from its original location, removal of rubbish, excessively smeared glass (this will include mirrors, glass feature walls and balcony glass, and glass sliding doors) and for excessive drink spills on the floor and or balconies etc. The minimum extra charge will be $275. Should the cleaning fee be more than the this amount you will be charged the additional costs over and above the additional cleaning fee which will be deducted from the security bond or charged to your credit card. These fees are in addition to the function cleaning fees outlined in 1.1.8 above.
  • 6.1.7 Should a Guest not leave the keys inside the premises upon departure, a $66 administration fee will be charged plus replacement costs if new keys/fobs or swipe cards are required.
  • 6.1.8 If a “meet and greet” at the Premises is required, a $99 surcharge applies to enable us to meet and greet you during normal office hours. If a meet and greet at the Premises is required after normal office hours, a $165 surcharge applies.
  • 6.1.9 If a Guest locks themselves out of the property and we are required to attend the premises to open the property a $66 surcharge call out fee applies applies during normal office hours or $132 surcharge outside of normal office hours.

7. COMPLIANCE

7.1 The Owner of each of the properties listed on the Website has appointed the Agent, (trading as GCHR.com.au BN 21271562) ABN 26 161 786 938], to manage the property on their behalf and receive the rental money into a statutory trust bank account. The law in Queensland requires real estate agents to bank monies received from all real estate transactions into a trust account that is subject to regular audits. This ensures that your deposit and rental money is protected.

7.2 This is done independently from booking providers/ wholesalers, who provide marketing and promotional services on other websites in respect of these properties.

7.3 The GCHR Website (excluding any linked third party sites) is controlled by the Agent in Queensland, Australia. By accessing this site, you accept that any disputes about this Website or its contents are to be determined by the Courts having jurisdiction in Queensland in accordance with the laws of Queensland. This Website may be accessed throughout Australia and overseas. The Agent and/or associated entities make no representation that the content of this Website complies with the laws (including intellectual property laws) of any country outside Australia. If you access this site from outside Australia, you do so at your own risk and you are responsible for ensuring compliance with all laws in the place where you are located.

7.4 If any part of this agreement is found to be void, unlawful or unenforceable then that part will be deemed to be severable from the balance of this agreement and the severed part will not affect the validity and enforceability of any remaining provisions of this Agreement.

7.5 GCHR will keep record of your email address for future Promotions/Specials via email. If you do not want emails in future please inform us

7.6 Our privacy policy is available at http://gchr.com.au/privacy/

8. INTERPRETATION

8.1 ‘Website’ means the information portal at gchr.com.au.

8.2 ‘Apartment’ means any lot in a community titles scheme for the purposes of the Body Corporate and Community Management Act 1997 in which you have agreed to stay through this Website.

8.3 ‘Premises’ means the property listed on the Website where you have agreed to stay.

8.4 ‘Total Booking Fee’ means the total rate or amount payable for the full period of your stay including the basic tariff plus (if levied) bond; fees for the supply of rollaway beds, cots and high chairs; private airport transfer and administration (including Credit Card reprocessing fees) and any other fees as outlined in these Terms and Conditions.

8.5 ‘Agent’ means A R Boulden Pty Limited ABN 26 161 786 938 trading as GCHR.com.au (BN 21271562) LN 359357. Principal A R Boulden LN 3219610 REIQ #61258

http://www.qld.gov.au/law/laws-regulated-industries-and-accountability/queensland-laws-and-regulations/check-a-licence-association-charity-or-register/check-a-licence/

8.6 ‘Guest’ means any person residing overnight on the Premises and permitted under the same booking.

8.7 All dollar amounts on the Website are expressed in Australian dollars (AUD$) only. Overseas guests need to consider changes in exchange rates and any impact that may arise as a consequence of making the booking.

8.8 Normal business hours are from 9.30am to 5pm (AEST or GMT+10) Monday to Friday excluding Queensland public holidays.

HOLIDAYS DISPUTE RESOLUTION POLICY

GCHR actively encourages feedback on our performance and the performance of our suppliers.  This enables us to serve you better and improve our services to you.

Please let us know any concerns you may have about your property or our services promptly so we can attend to resolve them immediately by speaking to our office staff during our opening hours either in person or by phone.

All complaints must be lodged in writing.

To ensure that we can examine and respond to your complaint quickly, please make sure you:

  • Provide your name and contact details (preferably a phone number and an email address), the booking name and the reservation/booking number if available and the property address
  • Please provide as much detail as possible about the nature of your complaint, and attach any relevant documents and other information that support your complaint.

How We Handle Complaints

This business is regulated by the Property Occupations Act.

Our aim is to give excellent service. However, we acknowledge that the best systems, products and services can sometimes fail. We have therefore adopted the following procedures in order to achieve prompt and fair resolution of any complaints we might receive.

We seek your support and understanding in working through these procedures.

We invite you to:

  • raise your complaint with the person you dealt with or ask to speak to the Manager
  • give us full details of your complaint (we may ask for more details so we can fully understand the circumstances leading to your complaint)
  • put your complaint in writing and certainly if you are not satisfied with our initial response we will endeavour to discuss your complaint with you as soon as we can, and to promptly and fairly resolve the matter. If, after consideration, we cannot resolve the complaint to your satisfaction we will tell you so in writing.

In an endeavour to provide excellent service, we regularly review our policies, procedures and performance. We do take complaints seriously and will act in good faith to resolve them promptly and in a way that is fair to all concerned.

Thank you for your co-operation and for raising your complaint directly with us.

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