Full Terms and Conditions & Deposit Policy
Please enter your credit card details to secure your booking. Except in the case of advance purchases or pre-paid rates, your credit card will not be charged now but will be used to confirm your reservation. Cancellation fees may apply if your booking is cancelled outside of the cancellation period specified at the time of booking. Minimum age to register and stay is 18 years old.
Rates quoted are based on the number of occupants and length of stay and any alterations to these details may affect the nightly rate charged. Parking is $15 per vehicle per night. A day rate of $10 is available prior to and immediately after check in/out.
Confirmation of Reservation
Online bookings require a valid credit card number to confirm your reservation. The card details are held by the Hotel as security for your reservation and utilised for any applicable cancellation or non-arrival fees, unless otherwise specified on the rate at the time of booking. Unless an alternative valid card or method of payment is provided upon check-out, this card will be used for all accommodation and ancillary costs and for any loss or damage to the room during the stay. Upon accepting these terms and conditions you accommodation total will be displayed which includes any credit card fees (see Credit Cards below)
A valid credit card and photo-ID will be requested from the occupant of the room when checking in. Payment via third party credit cards may be arranged by contacting the Hotel directly. The hotel reserves the right to pre-authorise or charge a guests credit card at check-in up to the value of the stay.
Check-In and Check-Out Times
Kindly note that check-in is from 2PM to 6PM (Sunday 4PM) and check-out is before 10AM. Earlier arrival and later departure times can be arranged, subject to availability, however applicable day-use charges may also apply.
By agreeing to these terms and conditions you acknowledge that the credit card provided will be used for payment of all accommodation and ancillary costs charged to the room after check-in, for any loss or damage to the room during the stay, and for any cancellation or non-arrival fees, unless an alternative arrangement with you or the named guest has been made with the Hotel. Please note that a 0.8% surcharge applies at the time of payment for payments with MasterCard and Visa credit cards and that a 3.4% surcharge applies for payments with American Express. This surcharge is shown to you on the next screen once you are ready to book.
Debit Cards (Visa or MasterCard)
By agreeing to these terms and conditions you acknowledge that If you have secured the booking with a Visa or MasterCard Debit Card be aware that the hotel reserves the right to take payment or pre-authorise the booking payment prior to arrival (especially if arriving after hours). If the card is declined due to insufficient funds on the card the booking may be cancelled.
Apartments are not serviced daily. Unless otherwise stated, servicing of apartments is not performed on stays from 1-3 nights. Information on service scheduling for stays greater than 3 nights are supplied in the room or upon request. If you are on a non-serviced package (7 night special rate) you will receive an initial supply of toiletries and consumables upon arrival. Linen changes are performed on stays greater than 7 days.
Cancellation by the Hotel
The Hotel reserves the right to cancel or amend your booking in the event of a computer, website or system error which results in the display or communication of incorrect availability, room rate or other incorrect details relating to your booking. The Hotel will advise you as soon as possible in the event of such an error.
This hotel has a strict No Party policy and guests breaching this policy will be asked to leave.
Cancel by 2PM on the day prior to arrival to avoid cancellation penalties. A cancellation fee of the first night's package price will be charged for any reservation cancelled after this time. If multiple cancellation terms are stated, the most restrictive requirement will be applied. A 'No Show' will also attract a cancellation fee of the first night's package price.