1. Deposit Policy: 100% of the full tariff is due immediately upon booking. Payment may be made by direct deposit of funds into the Allegro Apartments Trust account or by approved credit cards.
2. Cancellation Policy: If you have any changes to your plans please inform us in writing, as early as possible. • Cancellation more than 14 days prior to arrival date incurs a $50 administration fee. • Cancellation 14 days or less prior to arrival date incurs 50% cancellation fee. • Cancellation 48hr or less prior to arrival date incurs 100% cancellation fee.
3. Security Deposit: Upon check in all guests are required to provide valid photographic identification and a credit card pre-authorisation of $200 as a security deposit to cover any damages or miscellaneous charges. Guests also authorise management to charge any credit card provided to management in connection with the stay for any damages to the apartment, furnishings or building, including any above normal cleaning charges or miscellaneous charges.
4. Credit Card Surcharge: When paying your account by credit card or other debit card using a credit payment facility, please be aware that a 1.5% surcharge will apply. Amex and Diners are unfortunately not accepted.
5. Other charges: The credit card details you provide for the payment of your accommodation may be used for charges incurred due to cancellation and/or damage to the apartment or additional cleaning expenses if required.
6. No Party Policy: Allegro Apartments places a high level of importance on the safety and comfort of all residents and guests. There is a strict no party policy in place at all times. Noise is to b\e kept to a reasonable level. Failure to adhere to the no party policy may lead to eviction.
7. No Smoking Policy: Allegro Apartments is a non-smoking property. Smoking is permitted on balconies only if the balcony door is closed. Fees may apply if persons are found to be smoking in the room.
8. Late Arrivals: If arriving after 5pm please contact us the day BEFORE your arrival date in order for us to give you the Code to our After Hours Key Safe.
9. Parking: Is available on request and is subject to availability, an extra charge may apply. Please only park in the designated car space. Guests may not park in the visitor parking.