American Express Card is acceptable, extra 3.75% bank fee surcharge will be applied based on the room rate. Diners Club Card is acceptable, extra 4% bank fee surcharge will be applied based on the room rate.
If cancelled or modified up to 7 days before date of arrival, no fee will be charged. If cancelled or modified later, 100 precent of the first night will be charged. In case of no-show, the total price of the reservation will be charged.
Check in between 9am-5pm Monday to Friday Brisbane local time, there will be people at reception to help guest check in well. If arriving outside of these hours please contact us on the number in your confirmation email for accessing night safe for key collection.
All children are welcome. All children under 3 years stay free of charge when using existing beds. One older child or adult is charged AUD 30 per person per night in an extra bed. One child under 3 years is charged AUD 10 per night in a child's cot/crib. The maximum number of extra beds/children's cots permitted in a room is 1.
100 percent of the first night may be charged anytime after booking.
If the guest is no show, the full amount of room rate will be charged.
Two bedroom apartment rate is for 4 people maximum. Extra Sofa bed can be set up based on guest needs and cost AUD 30 (excluding GST) each night each person. WiFi is available in the hotel rooms and costs AUD 15 per 24 hours. Secured Car parking spot is available in the hotel basement level and offer discount rate at $10 per 24 hours for our guest. Pets are not allowed. Departure instruction: Please leave the property neat and tidy. The cleaner will complete the cleaning, however guests are required to: Throw all rubbish in the garbage Wash all dishes and return to cupboards Clear food from the fridge Return all furniture to their original positions Return all keys or leave keys inside of unit where you stayed if you check out early or on the weekend.