Terms and Conditions of Temporary Holiday Accommodation "Kristie's on Fraser"
Note: Variances can be agreed on but only by arrangement with the owner in writing
PAYMENTS AND CANCELLATIONS POLICY
Deposit of 50% (non refundable) of the rental payable, is required to secure the booking.
Payment of the rental deposit constitutes the client’s acceptance of these Terms and Conditions.
Balance of the rental amount in full must be received 30 days prior to occupancy. If not received, the
owner has the right to deem the booking 'cancelled by client' and attempt to re-let the accommodation.
Cancellation- if caused by the owner, a full refund will be made to the client.
For cancellation- by client
95% of paid prepayments refundable when cancelled 60 days before arrival or earlier.
50% of paid prepayments refundable when cancelled 30 days before arrival or earlier.
0% refundable if cancelled after.
Where the property is re-let for the entire period, a FULL refund will apply, less 5%
administration fee. We recommend you consider travel insurance.
The owners will make every effort to ensure the property is available as booked. However the
owners reserve the right to make alterations to bookings due to unforeseen circumstances.
CONDITIONS OF OCCUPANCY
To maintain a good standard for our guests we require certain conditions to be complied with.
We appreciate most will respect our property, but for your information, we state the following conditions-
The premises are let for holiday purposes only, for the period agreed upon with the owners.
The number of guests is restricted to the number stated on the Confirmation Notice or a number subsequently agreed to in writing with the owners. Unless otherwise agreed to in writing, the total number of persons allowed is 10. The total number of adults allowed is 8.
Please do not cause any nuisance, noise or disturbance which may interfere with the enjoyment of persons occupying neighbouring premises. To do so may result in termination of rental and loss of monies paid.
We require that sheets and pillowcases be used with each and every bed used by tenant/s.
Check-out time is 9.00 am, on day of departure, unless prior arrangements have been made.
Please leave the premises in a clean and tidy condition, as found upon arrival.
Unless otherwise advised, please leave fridges and freezers on, and close & lock doors and
windows, leaving key on kitchen bench beside the telephone prior to locking door on exit.
Damage, breakages, and losses to/of the building, its furniture, fittings and contents during occupancy are the responsibility of the tenant. Please report and pay for any such damage or breakages.
Tenants are responsible for insuring their own property. No responsibility whatsoever is
taken for the property of tenants or guests on or near the premises.
Please do not feed, interact or attempt to interact with any dingoes; to do so may incur a
fine from the Park Rangers.
Please dispose of household rubbish regularly, and upon departure, in the bins provided on
Moon Point Road. Take special care to secure all rubbish (eg- lids secure on bins) and any food items from dingoes, or you may incur a fine from the Park Rangers.
All fish are to be cleaned on the beach. Please return any cooking oil / fat into the containers you brought it in, and dispose of responsibly.No fuel is to be stored in or around the premises.
Please do not use any sharp objects in the fridges / freezers.
Fraser Island is a remote destination; there is no easy access to tradesmen such as plumbers
and electricians, and while we make every effort to provide troublefree services, uninterrupted
supply of power/water/drainage utilities is not guaranteed.
To optimise the services provided, please take particular note of the following conditions –
Use only the appliances provided. The house runs a solar/diesel system, and we have carefully
selected our appliances to suit our system. Use of your own appliances, especially frypans, hairdryers, toasters, and portable fridges, is not allowed, and if used may cause the supply to fail, which you would find very inconvenient, and you may incur a charge for resetting of the system.
Prior approval from the owners is required for any additional plug-in appliances.
The drainage system is septic. Please do not flush nappies, personal hygiene items or any other unsuitable items down the toilets or sinks. Failure to comply with this condition could cause a blockage in the drains, which you would find very inconvenient, as well as being very unpleasant.
Washing Machine & Vacuum Cleaner- best used in mornings on sunny days to allow time for batteries to recharge.
Lights- should be turned off if not needed. The diesel generator will recharge low batteries, but not between 9pm and 9am.
Variations to these conditions may be made only by prior arrangement with the owners in writing, and at the absolute discretion of the owners.