Check In Instructions
Will be provided approximately 7 days prior to check in. Details will be provided for collection of keys at a convenient time and place for ease of access to the car park and the apartment.
House Rules are provided at the Property to ensure that Guests and Visitors know and comply with the specific Rules governing their permission to enter and occupy the Property.
a) Guest and Visitors must comply with all House Rules, By-Laws and instructions from the Manager and security services during their stay; and
b) Guests must notify the Manager of any disputes or complaints from neighbours as soon as is practicable.
Noise and Residential amenity
a) Guests and Visitors must not create noise which is offensive to occupiers of neighbouring properties especially between 10pm - 8am and during arrival and departure at any time throughout the occupancy;
b) Offensive noise is prohibited and may result in termination of permission to occupy the Property, eviction, loss of rental paid and extra charges for security and other expenses which may be deducted from Security Deposit or Bond under the Terms and Conditions; and
c) Guests and Visitors must not engage in anti-social behaviour and must minimise their impact upon the residential amenity of neighbours and local community.
a) Guests are responsible for ensuring the limits set on Visitor numbers is complied with at all times; and
b) Guests are responsible for ensuring that Visitors comply with these House Rules.
Gatherings or functions
a) The Property is not a “party house” and any such activities are strictly prohibited; and
b) Any gathering, celebration or entertainment permitted at a Property must not conflict with residential amenity and must comply with all the other requirements.
a) Guests and Visitors are to comply with parking regulations and other requirements set out below and show consideration to neighbours and other vehicles; and
b) Parking arrangements at the Property are as follows: there is only 1 (ONE) secure carpark to be used by Guests or Visitors and it is the carpark that is designated for the unit and outlied to Guests at time of checkin.
Garbage and recycling
a) Guests and Visitors are to dispose of garbage and recycling in accordance with the usual practice at the Property (as set out below) in the allocated bins, and excess rubbish must not be left in public or common areas; and
b) Garbage and recycling arrangements at the Property are as follows: use the allocated bins as shown in the compendium provided in the unit.
Whenever you are absent from the Property, close all windows and doors to maintain security and prevent rain and water damage.
a) The swimming pool/spa must not be used between the hours of 8.00pm and 8.00am as indicated at the property.
b) No glassware is permitted in the pool.
Private Courtyard - Deck and balcony areas This area is subject to your own private use but please be conscious of neighbours (above and beside). Also please ensure you are aware that there are numeorus units above and items can be dropped from balconies above, which may cause damage to persons or property. This area is used solely at the risk of the renters, including their guests. Care should be taken at all times.
Smoking is not permitted indoors, and only in the courtyard where you are not acting as a disturbance to others.
Pets are not permitted in the property unless otherwise agreed with the owner.
Damages and breakages
Damages and breakages must be reported to the owner.
On departure arrangements
Arrangements for keys, security, dishwashing, rubbish, etc are as outlined in the welcome pack.
In the event of an emergency relating to the Property, please telephone Conrad on the details provided in the welcome pack.
a) Breach of these House Rules is a breach of the Terms and Conditions of occupancy.
b) The Owners reserve the right to terminate permission to occupy and to evict from the Property, Guests or Visitors who refuse to follow these House Rules or who cause a nuisance.
Deposit of 50% non refundable is required to secure the booking. Payment of the rental deposit constitutes the clients acceptance of these Terms and Conditions.
Balance of the rental amount must be received in full 21 days prior to occupancy. If not the owner has the right to cancel the booking and attempt to re let it.
Cancellation if caused by the client, money paid is not refundable unless the apartment is re-let for the entire period. If it a refund is made due to the property being re-let then a $50 cancellation fee will apply.
The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions.
Number of Guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email. Fees will apply for excess guests not agreed with the owners in advance.
Parties and Functions are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in loss of your bond and/or additional payments.
Damage, Breakages, Theft and Loss are the tenants responsibility during their stay.
Departure - the property should be left in a similar state to its condition on arrival. Check-out time is 11am by the latest (unless otherwise agreed), to allow time to prepare the property for next guests.
Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination of rental and loss of bond.
Bond is payable at the same time as the balance amount. The bond will be refunded within 7 days in full subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared, etc.
Pets are not allowed unless specific arrangements have been made in writing with the owner.
Loss - the owners take no responsibility for the tenant's personal property.
Variations to these conditions may only be made by prior arrangements with the owner in writing.