NOOSA HOLIDAY HOUSE
16 Tropicana Rise, Castaways Beach
TERMS AND CONDITIONS OF RENTAL
All bookings require a holding deposit of 30% of the total value of your accommodation at the time of booking. The outstanding balance is payable one month prior to arrival date by either direct transfer or credit card. Cheques are accepted by prior arrangement only.
Your deposit, less a $200 booking fee, is refundable up to two months prior to your arrival date, three months for peak season bookings.
Check in and departure times
Check in time is from 2.00 pm on the date of arrival and the premises to be vacated by 10.00 am on the day of departure. There is NO availability for late checkout or early check in.
Proof of Identity/Security Deposit
You may be required at the time of check in to provide Proof of Identification by way of Drivers License or Passport. A security bond is also required at time of check-in. This is an authorisation on a credit card to the amount of $1000. The property will be inspected after the guest has vacated the property. Any extra charges that arise from damage/extra cleaning, etc. that have been incurred by the guest will be deducted from the security deposit.
Number of Guests
The number of occupants must not exceed the number of beds provided for, or the number agreed to with the owner at the time of booking.
Cleaning and Linen Changes
The premises must be kept clean at all times. For bookings greater than ten days, the property will be cleaned and linen changed mid-stay, unless otherwise stated. Additional cleaning and linen changes can be arranged, an appropriate fee will apply.
An agreed to number of pets are permitted in this house. They should be house trained and kept off furniture and carpeted areas. Any damage or extra cleaning incurred by the presence of pets will be deducted from your security deposit.
Loss or damage to keys, or remotes will incur an additional charge.
Our accommodation is for residential purposes only. Functions are strictly not permitted.
The property is offered in a clean, first class condition. On departure it is requested that all rubbish is removed and placed in bins provided, barbeque and kitchen cleaned and the property left in a clean and tidy state. An additional charge may be incurred for removing rubbish, food and any excess mess from the property. Cleaning considered to be in excess of normal may also incur an additional charge. Acceptance of these ‘Terms and Conditions’ will authorize the manager to deduct the costs from the credit card details provided by the guest.
Our cleaners are not furniture movers. If furniture, bedding or mattresses are moved and not replaced in their original position prior to your departure, a fee of $200 will be levied.
Should you require a cot, high chair, pram etc. please advise and we can arrange the hiring of these items for you at an additional charge to the guest.
No responsibility is taken by the owners for tenants’ personal property.
Breakages or Damages
As the tenant you are responsible for all damages, breakages and loss incurred during the term of your occupancy. These must be reported and paid for – if found unreported the cost of replacement will be deducted from the credit card details provided by the guest.
An inspection of the premises can be made upon demand by the owner or the agent.
No smoking is allowed inside the premises. No evidence of smoking is to be left outside the premises.
Acceptance of the Terms and Conditions
Payment of the holding deposit confirms your acceptance of the Terms and Conditions of the booking.