CREDIT CARD PAYMENTS: The name on the credit card must match the booking name.
This card must be produced on arrival for verification at check-in.
This is a private holiday home with no reception. Guests must contact us for arrival details at firstname.lastname@example.org
No amendments permitted within 14 days of arrival.
By making this booking you agree to the rates booked and understand that no reduction in booked
rates will be considered.
Payment in another form must be confirmed with our Reservations department prior to this date.
Visa & MasterCard payments will incur a 3% surcharge. No other cards accepted.
By entering into this Agreement, the Customer is responsible for and irrevocably authorises to debit the credit card on your booking.
The customer will pay the Agent on demand any balance with the following charges.
Any extension of agreed letting period.
Any damage to the Property, complex or its content.
Cost to replace door keys or remote controller
Payment at time of booking is required Visa & MasterCard payments will incur a 3% surcharge.
No other cards accepted.
No surcharges applicable to Kookaburra Lodge Whitsundays EFT transfers Banking details: Commonwealth Bank BSB : 064817 AC Number : 10759943. Swift Code for International transfers CTBAAU2S
Payment in another form must be confirmed with our Reservations department prior to check-in.
An administration fee of $75.00 will be applicable for cancellations up to 14 days prior to arrival
14 days -48 hours prior to arrival: 50% of total booking value
Within 48 hours: 100% of total booking value
No shows and cancellations after check-in: 100% of total booking value
No shows: A no show is defined as a booking that does not check-in on the scheduled day of arrival. All no show bookings will be cancelled
and the house will not be available for check-in after the scheduled arrival date. No refund will be provided to no show bookings with 100% of the pre-paid reservation charged as a cancellation fee.
We always recommend you contact us should your travel plans change.