The block is home to many of the other tenants who live there, and guests are expected to respect this and behave accordingly. Unruly guests will be asked to leave with no refund payable. Guests are required to adhere to the Body Corporate rules, which are displayed on the right hand side of the entry hall when you enter the block of units.
Guests will be provided with departure information, which must be adhered to. This includes but is not limited to:
*All dishes are to be washed and put away
*Remove sheets from beds and towels from both bathrooms and put in laundry
*Ensure all doors are locked
*Empty three bins (kitchen and both bathrooms) and reline bins
A strict cancellation policy applies. All bookings are to be paid in full at the time of confirmation (including security bond). Once booked, 25% of the total amount received will be retained in the event of a cancellation (this does not include refund of Aura fees). No refund will be made within 7 days of the first date of the confirmed reservation.
ID verification is required for all bookings for your safety and ours. Accepted forms of ID must include:
* either a passport, drivers license or other form of government issued ID; and
* either an email address, facebook account or mobile phone number.
This ID will be held securely and deleted at the completion of your visit. Once you have confirmed your booking, we will contact you to provide this ID.
Once a booking is confirmed, guests have 72 hours to make full payment, unless otherwise agreed. In the event that payment is made in instalments, all monies must be paid 7 days prior to arrival. No refunds will be payable on monies already paid.
A security deposit of is applicable to all bookings. Providing no damage has been done and there are no excessive cleaning fees, this will be refunded within 48 hours of departure. (The bond is equivalent to the booking fee, to a maximum of $500. Contact us for specific details)
This is exclusively a NO SMOKING unit - NO SMOKING permitted inside or in the proximity of the block and pets are not allowed.
(During 'Schoolies' (mid-late Nov) we restrict the guests who stay at our unit and may apply additional charges. Please contact us for further details and information).