Coconut Grove Holiday Apartments

RECEPTION HOURS 

Mon - Fri: 8:00am - 17:00pm

Sat - Sun: 8:00am - 15:00pm

Public Holidays: 8:00am - 15:00pm

Special check-in instructions:

If you are planning to arrive after office hours please contact the property in advance.

HOW TO FIND US

Coconut Grove is located at 146 Dick Ward Drive, Coconut Grove, Darwin. Coconut Grove is located 8 kms from the city centre.

By Air

DOMESTIC

Qantas operates direct flights to Darwin from Cairns, Brisbane, Sydney, Adelaide, Alice Springs and Perth. Jetstar operates direct flights to Darwin from Melbourne, Brisbane and Adelaide. Virgin Blue operates direct flights to Darwin from Brisbane.

INTERNATIONAL

Jetstar operates direct flights to Darwin from Singapore, Denpasar and Ho Chi Minh City. By RailThe famous Ghan, one of the world's great railway journeys, operates between Adelaide, Alice Springs and Darwin twice weekly.

TAXI

Taxi $20 to $25. It is about a ten to twenty minute drive to the city centre from the airport and a fifteen to seventeen minute drive to Coconut Grove.

Car Hire Available at the Darwin airport.

• Visitors are welcome however they must leave the property by 10:00pm
• I you wish to have visitors stay overnight, prior arrangments must be made with reception. your guest will be required to provide phot ID and additional charges of $25.00 per peron per night will apply.
• Room keys are the responsibility of the registered guest and connot be passed on to others.
• Be considerate of your surrounding guests by keeping the noise level to a minimum at all times, especially if talking outside on the balconies.
• Please contact us immediately if you hear or see any unacceptable behavior

                  During reception hours - dail 500

                  After Hours (on-site Manager's mobile) - dial #201 or 0498 478 524

• We have a smoke free policy inside the apartment. Please do not smoke insode. If you wish to smoke, a cigarette dispenser is located along the balcony wall for your inconvenience. Charges will apply for extra cleaning if guests are found to be smoking inside the apartment.
• As a Self Catering Apartment, please be advised that we do not service your room daily. For a weekly stay, we will service your room once a week. If requested, we can service your room for an additional charge of $35.00 each time.
• Please place your rubbish bin bag outside your apartment, by 8:30am in the morning, for collection by our staff.
• For your safety and security, security surveillance cameras are in operation around the property.
• The entrance gate is closed every night at 7:00pm. Please ensure that the gate is firmly shut after going in or out.
• The pool area is closed at 10:00pm.
• Unacceptable behavior will not be tolerated adn as a consequence you will be asked to leave the property 

CANCELLATION POLICY 
Cancellations or changes to bookings must be made at least 48 hours before the check-in date and time; otherwise, guests will be charged the first night accommodation. Once checked-in, no refund for cancelled night if guest decides to check-out before the booked departure date 

CHECK-IN REQUIREMENTS 
During check in, all guests over 18 years old must present photo ID, (e.g.: Drivers licence or passport or employment ID, etc) along with their booking confirmation; and the management will retain copy of such ID. Failure to produce these items means cancellation of booking. 

PRE-AUTHORISATION 
The management reserves the right to process pre-authorisation on credit card/ debit card during check-in, from the value of $100.00 per night security deposit for incidentals and damages. Accepts cash deposit if credit/debit card is not available. 

If cancelled 0 - 2 days before arrival, the rate equivalent to 1 nights accommodation will be charged

Children 2 years old and younger stay free when occupying the parent or guardian's room, using existing bedding. Only registered guests are allowed in the guestrooms. No pets and no service animals are allowed at this property.