Your credit card details will be held to secure the booking and the full payment will need to be deposited into our nominated account within 48hrs. You will receive a confirmation email shortly outlining the bank details.
Cancellations advised between 14 and 20 days prior to your booked arrival date incur a cancellation fee of two nights accommodation.
Cancellations advised with less than 14 days notice, before your booked arrival date, lose 50% of the total cost of the booking.
If you decide to leave earlier than the date you booked to depart – there will be no refund or reduction in tariff for any unused nights.
Cancellation Policy Peak Periods - Christmas, New Year & Easter Holidays:
Peak periods book out several months ahead. When we receive a cancellation, it could result in a cottage being vacant during one of our busiest most requested times of the year. Therefore:
Cancellations received between 14 and 28 days before the booked arrival date incur 3 nights non-refundable, non-transferable cancellation fee.
Cancellations received between 7 and 13 days before booked arrival date will incur a cancellation fee of 4 nights tarriff or 50% of the total amount of the booking. This fee is non-refundable and non-transferable.
Cancellations received between 1 and 6 days before booked arrival date will incur a cancellation fee of 100% of the total amount of the booking. This fee is non-refundable and non-transferable.