BOOKING CONDITIONS & INFORMATION:
Check-in time is strictly from 1.00pm.
Check-out time is by 10.00am.
All rooms are serviced daily.
No Pets Allowed.
All rooms are NON SMOKING.
To ensure all guests enjoy a peaceful stay, A NO-PARTY POLICY APPLIES, GUESTS WILL BE EVICTED WITHOUT REFUND.
A surcharge of $25.00 applies to a lost or non-returned key.
Smoking in rooms will result in an additional night's tariff being levied.
A surcharge of $30.00 per night applies for each additional guest.
Payment of accommodation at the time of booking is required for ALL bookings (to be paid at the time of making a reservation).
Cheques are NOT to be used to settle accounts within 10 business days of the arrival date.
We accept Visa, MasterCard, American Express, JCB and Diners Club and Discovery Cards. A 2.5% processing fee will be levied on amounts settled by American Express, JCB, Diners Club or Discovery cards.
Please note that payments will appear on your bank statement as "Allure on Ocean Motel Pty Ltd".
CANCELLATION / BOOKING AMENDMENT POLICY:
All cancellations/amendments must be confirmed in writing by fax/email.
Reservations cancelled within seven (7) days of the arrival date will forfeit the deposit paid. Deposits are not transferable.
Reservations cancelled outside seven (7) days of the arrival date will incur a $25.00 administration fee, with the balance of the deposit refunded (excepting for High & Peak Season bookings). Reservations of more than two (2) rooms are subject to High and Peak Season cancellation policies.
High and Peak Season reservations cancelled within fourteen (14) days of the arrival date will forfeit the deposit paid. Deposits are not transferable.
High and Peak Season reservations cancelled outside fourteen (14) days of the arrival date will incur a $25.00 administration fee, with the balance of the deposit refunded.
An administration fee of $25.00 will apply to any shortened reservations.
After arrival, no refund is payable due to cancellation or alteration of your original booking.
We suggest that you consider taking out travel insurance to cover any unforeseen events.
A MINIMUM BOOKING PERIOD IS REQUIRED FOR HIGH and PEAK SEASONS, PUBLIC HOLIDAYS AND LONG WEEKENDS.