Note: Variances can be agreed on but only by arrangement with the owner in writing.
Deposit of 50% non refundable is required to secure the booking. Payment of the rental deposit constitutes the clients acceptance of these Terms and Conditions.
Balance of the rental amount must be received in full 28 days prior to occupancy. If not the owner has the right to cancel the booking and attempt to re let it.
Cancellation if caused by the client, money paid is not refundable unless the house is re-let for the entire period. If it a refund is made due to the property being re-let then a $50 cancellation fee will apply.
The owners will make every effort to ensure the property is available as booked. However the owners reserve the right to make alterations to bookings due to unforeseen circumstances.
To maintain a good standard for our guests we require certain conditions to be complied with. We appreciate most will respect our property but the occasional abuse requires that we state the following conditions.
Number of Guests should not exceed the number stated on the Confirmation Notice or subsequently agreed in writing or email. Fees will apply for excess guests not agreed with the owners in advance. Note that the maximum number of adults (6) and maximum number of people (8) is not negotiable. Any instance of exceeding these maximum numbers will result in termination of rental and may result in loss of bond.
Parties, Functions, Schoolies and University Groups are strictly prohibited. The price charged is for domestic use only and not commercial. Accordingly this rate does not allow for the extra wear associated with functions in terms of cleaning, garbage removal, wear and tear, repairs etc. Use contrary to this may result in loss of your bond and/or additional payments and will result in termination of rental.
Damage, Breakages, Theft and Loss are the tenants responsibility during their stay.
Departure - the property should be left in a similar state to its condition on arrival. Check-out time is 11am by the latest, to allow time to prepare property for next guests.
Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination of rental and loss of bond.
Bond of $500 is payable at the same time as the balance amount. The bond will be refunded within 14 days in full subject to the above conditions being met. It is designed to cover any additional costs incurred including but not limited to, any breakage, damage or excess cleaning requirements, extra guests beyond those declared ..etc. .
Pets are allowed at the property only after specific arrangements have been made in writing with the owner. Pet owners are responsible for cleaning up after their pets both within and outside the property. Pets are not allowed on furniture at any time nor in the bedrooms. Pets must be flea and tick treated prior to staying at the property.
Loss - the owners take no responsibility for the tenant's personal property.
Smoking is not permitted in the Property.
In the case of any problem or complaint, you must inform us at the earliest opportunity so we have the chance to rectify the situation as quickly and efficiently as possible.