“Booking” means the period for which you have paid to stay at the Property. “Property” means Barefoot@Belongil and all its fixtures, fittings and equipment. “Management” means the owners and managers of the Property.
"Guests" means the persons who stay overnight in the Property during the Booking. "Visitor" means a person a Guest permits to visit the Property during the Booking.
2. ACCEPTANCE & RESPONSIBILITY.
• Payment of the Deposit constitutes acceptance of these Terms and Conditions.
3. CHECK IN/ OUT
Check-in time is not before 2pm on the arrival date and check out time is not later than 10am on departure date.
Late departure is subject to prior arrangement and availability and extra charges may apply.
You must notify Management of expected arrival time and a mobile contact number at least 2 days before arrival.
Check-in/check-out and key collection/return procedure will be as follows XXXX unless special arrangements have been made prior to arrival.
A Valid (at time of rental period) Credit Card must be used to secure the booking. Bookings are not confirmed until this is received.
Payment in full must be received no later than 4 days prior to your arrival.
Payments of the amount due must be received in Australian $ net of any bank or other
Please ensure payments are made within the specified time limits or the Booking will be
cancelled automatically without notice or liability to you.
We accept payment by the following methods: direct deposit into our bank account or
cash. Credit cards not accepted for payment of tariff.
A credit card surcharge of 20% will be levied to cover transaction costs associated with
credit card payments associated with security or damage to the property.
There will be no surcharge to payments made by EFT, associated with security or
damage to the property
Our bank details will be advised to you.
5. CANCELLATION OR VARIATION
If you wish to vary or cancel your Booking, please contact us immediately on 0416080165
Variations are only allowable on a case by case, basis through consultation with management. If management cannot accommodate a variation, the booking will be treated as a cancellation.
An administration charge of $200 will be charged for any cancellation outside of 60 days prior to booking.
For cancellations inside 60 days of booking, the full amount of the tariff will be charged, less, any fees obtained through reletting the property & administration charges
6. SECURITY PAYMENT
A credit card must be provided to Management upon confirmation of your Booking
Any damage loss or expense incurred by Management as a result of your breach of
these Terms & Conditions will be charged against the credit card. Examples include but are not limited to any breakage, damage or excess cleaning requirements &/or noise complaint security fines.
• If the Property becomes unavailable for your occupancy due to unforeseen circumstances (eg. fire, storm, damage, etc) then Management will inform you immediately and endeavour to obtain suitable alternative accommodation for your occupancy; failing which any moneys paid will be refunded in full.
8. PARTIES & FUNCTIONS
Parties and functions require prior approval at the time of Booking and special conditions will apply including extra charges, guests remain responsible for persons attending, no disturbance of neighbours, no undue noise, silence when entering and leaving the premises, no behaviour likely to cause damage to property or offence or embarrassment to others, all noise to cease by 11pm.
Breach of this condition may result in immediate termination and eviction without refund and extra charges for security, cleaning, garbage removal, wear and tear, repairs etc.
9. LINEN AND TOWELS
For stays 1 week or longer, we supply linen, pillows, blankets and towels which must be left where supplied in the bedrooms or bath room on departure. Further linen may be hired through Management. Beach towels are not included.
For short stays (6 days or less) please contact management for fees. 10. PETS
• Pets are allowed at the Property upon approval by management. Pet owners are responsible for cleaning up after their pets both within and outside the property. Pets are not allowed on furniture at any time. Any evidence of pets on furniture may incur extra cleaning fees.
11. YOUR OTHER RESPONSIBILITIES
• You must comply with all applicable House Rules and all instructions from Management and the caretakers of the Property concerning occupancy, property, health, safety and quiet enjoyment of the Property and our neighbours.
You are responsible for damage, breakages, theft and loss of the Property and any part of it during your stay. You must notify us of this immediately. Management may recover from you repair or replacement cost (at Management's discretion)
Only the guests nominated and agreed in the Booking may stay in the Property over night. If any other guests stay extra charges may apply or the agreement may be terminated without refund.
Disturbance to our neighbours, including excessive noise, is prohibited and may result in termination and eviction without refund and extra charges may be made for security and other expenses.
Before departure, all food must be removed from fridges, all rubbish put in the appropriate
council rubbish bins provided, and crockery and cutlery washed and packed away. The
Property must be left in a clean and tidy condition.
Extra cleaning charges may be incurred for the cleaning of dirty dishes, washing
machine, dishwasher, emptying the fridge, removal of excessive rubbish etc. Should the cleaning fee be more than the usual cost for cleaning the property, you will be charged the additional costs over and above the normal cleaning fee which will be deducted from the credit card left as security.
All furniture and furnishings must be left in the position they were in when you arrived The property should be vacated on time and secured.
windows and doors are to be locked. All keys must be returned to Management or as otherwise directed.
You are responsible for the safe keeping and replacement of accommodation keys.
Smoking is permitted at the Property but not inside the building.
12. PROBLEMS OR COMPLAINTS
In the case of any problem or complaint, you must inform Management at the earliest opportunity so Management has the chance to rectify the situation as quickly and efficiently as possible. You must allow repair/service access to the property during reasonable hours.
Any complaint, which cannot be resolved locally, must be notified in writing to Management prior to departure from the Property.
Failure to follow this procedure this may hinder the ability of Management to rectify the problem or complaint and reduce or extinguish any claim you may have.
We recommend all guests purchase travel insurance since Management are not responsible for any injuries, illness or accidents that may occur whilst staying at our property.
Barefoot@Belongil House Rules For Guests & Visitors
4.1 General requirements
a) Guests and Visitors must comply with all House Rules, By-Laws and instructions from the Manager and security services during their stay; and
b) Guests must notify the Manager of any disputes or complaints from neighbours as soon as is practicable.
4.2 Noise and Residential amenity
a) Guests and Visitors must not create noise which is offensive to occupiers of neighbouring properties especially between 10.30pm - 8am and during arrival and departure at any time throughout the occupancy;
b) Offensive noise & swearing is prohibited and may result in termination of permission to occupy the Property, eviction, loss of rental paid and extra charges for security and other expenses which may be deducted from Security Deposit under the Terms and Conditions; and
c) Guests and Visitors must not engage in anti-social behaviour and must minimise their impact upon the residential amenity of neighbours and local community.
a) Guests are responsible for ensuring the limits set on Visitor numbers is complied with at all times; and
b) Guests are responsible for ensuring that Visitors comply with these House Rules.
4.4 Gatherings or functions
a) The Property is not a “party house” and any such activities are strictly prohibited; and
b) Any gathering, celebration or entertainment permitted at a Property must not conflict with residential amenity and must comply with all the other requirements.
a) Guests and Visitors are to comply with parking regulations and other requirements set out
below and show consideration to neighbours and other vehicles; and
b) Parking arrangements at the Property are as follows:
Maximum 4 vehicles at the property at any time, in or in front of the house. Excess vehicles must be parked in the public parking, opposite the Tree House Restaurant. No Camper vans or trucks permitted at any time in or in front of the house.
4.6 Garbage and recycling
a) Guests and Visitors are to dispose of garbage and recycling in accordance with the usual practice at the Property (as set out below) in the allocated bins, and excess rubbish must not be left un-bagged or on footpath.
b) Garbage and recycling arrangements at the Property are as follows:
The property has 4 bins in total. 2 X Red (general waste) & 2 x Yellow (recycling). Red bins must be placed on the footpath every Tuesday afternoon. Lids must be closed flat to prevent Brush Turkeys removing rubbish onto the street.
Yellow bins are to be placed on the path, every 2nd Tuesday, according to the Calendar in the pantry door.
Cardboard boxes are to be flattened & kept aside to the bins, inside the yard, for manager to collect. Plastic drink containers are to be crushed & recapped prior to binning.
Whenever you are absent from the Property, close all windows and doors to maintain security and prevent rain and water damage.
4.9 Outdoor Living Areas
These areas are not be used after 10.30pm at any time
4.10 Smoking & Chewing Gum
a) Smoking is not permitted indoors. Cigarette butts must be contained & disposed of. Charges apply for extra cleaning to remove butts found in pot plants or yard & garden areas. Minimum 2 hrs cleaning rate.
b) Any chewing gum found in or around the property will have extra cleaning charges applied. Minimum 2 hrs cleaning rate.
a) Pets are allowed upon request & approval
b) All pet hair & droppings must be contained & removed from the property.
c) Pets are not allowed on any indoor or outdoor furniture.
d) Extra Cleaning charges apply for any breach of points 1-3. Minimum 2 hrs
BBQ must be left clean & free of any cooking waste.
4.13 Damages and breakages
Damages and breakages must be reported to the Manager ASAP. Whilst we appreciate accidents happen, we need to know ASAP to replace or repair any damages. Whilst minor damages such as glass or dishware will not be charged, excessive damage due to stupidity or revelry will be charged. Damages reported early generally receive a big reduction in cost as it enables the manager to suitably organise a replacement or repair, prior to the next tenants checking in, which may be on the same day. Emergency repairs or replacements on weekends, typically cost 2-4 times as much.
4.14 On departure arrangements
a) Contact manager prior to check out for instructions
b) Check out time is strictly 10am
c) House to be left in good condition free of rubbish & with all open food contained &
d) Linen to be left on beds & towels hung on robes or doors.
e) Airconditioners, Dishwasher & washing machine are NOT to be left running upon
4.15 Emergency Contact
In the event of an emergency relating to the Property, please telephone or text Steve on 0416080165
a) Breach of these House Rules is a breach of the Terms and Conditions of occupancy.
b) The Owner and Manager reserve the right to terminate permission to occupy and to
evict from the Property, Guests or Visitors who refuse to follow these House Rules or who cause a nuisance.