Arrival and departure
Standard check in time is 2.00pm and departure time is 10.00am. Early arrivals and late check outs are at the discretion of management. We will try to accommodate these requests if we can.
Rates are quoted in Australian dollars and are subject to change at any time. Rates are inclusive of gst.
Payments are to be made by credit card or bank transfer.
For bookings made 30 days or less to the date of check in, full payment is required at the time of booking.
For bookings made 30 days or more to the date of check in, a deposit of 50% of the total tariff is required at the time of booking and the balance must be paid 30 days prior to your arrival.
A credit card imprint will be required on arrival to cover any loss or damage caused during your stay.
Schoolies guests will be required to pay $1000 bond per villa to cover any security call outs and any loss or damages.
If you cancel a minimum of 3 months prior to your arrival date, no fee will be charged.
If you cancel between 3 – 1 month of your arrival date, 20% of your total booking tariff will be charged as a cancellation fee.
If you cancel within 30 days prior to your arrival date, 50% of your total booking tariff will be charged as a cancellation fee.
If you cancel within 7 days of your arrival date, 100% of your total booking tariff will be charged as a booking fee.
At no time is the number of occupants to exceed the number booked.
Excessive noise and functions including parties are not permitted. If a security company, police or management is called to investigate complaints of excessive noise or anti social behaviour the guests will incur a $250 call out fee. Guests are given one warning and if security, police or management is called a second time guests will be evicted immediately and will forfeit the full tariff and any security deposit. A second $250 call out fee will be charged as well.
Pool hours are strictly Between 9am and 9pm. This is for the comfort and consideration of our other guests.
Only registered guests are permitted on the Aloha Villas Property.
There is to be no smoking indoors, under sheltered or common ares.
The kitchen and dining areas are for the use of all guest. You are welcome to use these areas but please wash up all utensils, plates and cutlery used and place in the dishwasher. The dishwasher will be turned on daily. Please place all recycling and rubbish in the appropriate bins located within the grounds.
The owner and agents do not condone any unsafe, unruly, irresponsible or illegal behaviour or activities on the premises during your stay. The owner and agents accept no responsibility for any actions, incidents, loss, damage or injury sustained during your stay at the premises. The guests accepts and agrees that as a condition of their stay and use of facilities at the property that all guests indemnify and agree to keep indemnified the owner and agent against all liability whatsoever and howsoever arising including but no limited to any actions, incidents,loss or injury sustained during their stay on the property.
No children are permitted to stay in the villas.
No pets are permitted on the property.
STRICTLY NO BUCKS, HENS, WEDDINGS OR PARTIES .
By confirming your booking with Aloha Villas Byron Bay you have Agreed to abide by these terms and conditions.
Failure to comply with these terms and conditions will result in immediate eviction and loss of all monies paid to Aloha Villas Byron Bay.