The Retreat Port Stephens

Cabins in Anna Bay

The Retreat Port Stephens is a family owned and very unique property which backs directly onto the largest living sand dune system in the Southern Hemisphere.

A$130.00 - A$1,080.00
5 options
Book from A$130.00 per day Low commission
This property has 5 accommodation options - enter dates above to check availability
Duplex
Our Duplexes are very open and spacious with all that is required for large groups. Each Duplex has a fully equipped kitchen,2 bathrooms, open plan lounge/dining area, private laundry, 3 bedrooms and double carport. This is the ideal building for all groups. Ben linen is all provided including pillows and doona's. Guests are just required to bring their own towels. The Duplexes are 2 buildings with a common wall. Should you book both sides there are internal doors we open for easy access.

#60963

Max. 15 guests (included) Min. 2 nights
from A$612.00
Cabin
One bedroom, fully self contained, airconditioned Cabin. Sleeps up to 5 guests. The Cabins have a main bedroom with a queen bed and 2nd bedroom open plan into the living /dining area with a tri bunk. Flat screen TVand DVD player. Private Verandah with out door setting. Undercover carport. All bed linen and towels provided.

#60962

Max. 5 guests (2 included) Min. 2 nights
from A$130.00
Bungalow
Rate is for 4 guests in two bedroom, fully self contained, air conditioned Bungalow. Comfortably sleeps up to 6 guests. One room has a queen bed and the other two sets of single bunk beds . A combined living and dining area with flat screen TV and DVD Player. Private verandah with outdoor setting. Undercover parking for two cars. Close to BBQ area. All bed linen and towels provided.

#60961

Max. 6 guests (4 included) Min. 2 nights
from A$208.00
Lodge
Self contained cabin The Lodge is fully self-contained and can sleep up to 22 guests. With a large fully equipped kitchen, 3 bathrooms, huge lounge / dining area, 6 bedrooms, lovely big balcony and ramp access. This old school house has so much character and plenty of history behind it. The Lodge is our most popular building at The Retreat for large groups.

#60964

Max. 6 guests (4 included) Min. 2 nights
from A$765.00
The Ranch
The Ranch is fully self-contained and air conditioned sleeping 8 guests. Situated in the middle of the property this is our superior accommodation option. The Ranch offers a lovely large modern kitchen, open plan lounge/dining area, 2 bathrooms, 3 bedrooms, private laundry as well as private BBQ and outdoor dining space. This is the ideal accommodation option for a couple of families, small group of friends or staff for school camps.

#60965

Max. 8 guests (included) Min. 2 nights
from A$432.00

This is a live booking with instant confirmation

Please enter the check-in and check-out dates for your stay as well as the number of adults/children checking in. We will check the availability and confirm the total price including any applicable fees and taxes.

Description

The Retreat Port Stephens is a family owned and very unique property which backs directly onto the largest living sand dune system in the Southern Hemisphere.

Our holiday park is set on 4 acres and offers self-contained accommodation for families and couples, groups and schools. The Retreat is ideal for a mid-week or weekend escape.

We are located in Anna Bay, Port Stephens NSW with the local shops just a 2 minute drive. We are central to all the activities and attractions that Port Stephens has to offer, but with the secluded and peaceful nature setting of the bush.

We are a great holiday venue with 11 buildings sleeping from 2 guests up to 32 people in a building.

Well off the main road, we are well hidden and offer a safe environment and peaceful setting for all guests. Bring the push bikes, cricket sets and football as there is plenty of grassy areas to have a play.

Gather around the BBQ area for meals in our fantastic BBQ areas. In the evenings enjoy the stars out on the dunes. Bring a torch and go possum spotting at night or go for a night walk out to the dunes.

Relax around the pool during the day on a sunbed or better still get in and have a splash. Our pool has a graduating floor which make it ideal for the little kids.

Next to the swimming pool is our games room which has a pool table, table tennis and fuse ball. This is a great area to relax and have some laughs.

There is also a great outdor games area with Volleyball, soccer and outdoor ping pong.

A Flat screen tv is also in games room so you will not miss any special events on TV.

Property facilities

  • Covered BBQ areas
  • Salt water swimming pool
  • Kids play ground
  • Volley ball and outdoor games area
  • Indoor Games room
  • Tours booking office
  • Pet friendly buildings (see site plan)
  • Walking access to the sand dunes
  • Wildlife day and night

BUILDINGS AVAILABLE TO BOOK

4 x Cabins - sleeps up to 5 people

1 BEDROOM
- 1 Queen bed
- 1 Tri-Bunk ( Double + Single ) open plan bedroom

3 x Bungalows - sleeps up to 6 people

2 BEDROOMS
- 1 Queen bed
- 2 sets single bunks

1 x Lodge- sleeps up to 24 people

6 BEDROOMS
- 2 Queen beds
- 1 King bed
- 11 sets single bunks

2 x Duplexes- sleeps 16 on each side

3 BEDROOMS
- 3 Tri-bunk ( Double + Single )
- 6 sets single bunks

1 x The Ranch- sleeps 8-10 guests

3 BEDROOMS
- 1 x King Bed
- 2 x Queen beds
- 2 x single beds
- 1 x sofa bed

Amenities

  • Laundry facilities
  • Pets Welcome Outdoors
  • Children's Playground
  • Pool
  • Games room
  • BBQ - Gas
  • Kitchen
  • CD Player
  • Accept VISA
  • Accept MasterCard
  • Television
  • Air conditioning
  • Linen supplied
  • Undercover or off street parking
  • Internet access
  • Fans (ceiling/standard)
  • DVD
  • Camp kitchen
  • Tea/Coffee Making Facilities
  • BBQ
  • Tour desk
  • Kids Club
  • Clothes dryer
  • Cooking facilities
  • Courtyard
  • Hair dryer
  • Iron and ironing board
  • Microwave
  • Parking
  • Reverse cycle heating
  • Outdoor pool
  • Washing machine
  • Eco-Friendly
  • Dishes and utensils
  • Oven
  • Refrigerator
  • Stove
  • Toaster

Directions

GREAT LOCATION FOR FUNCTIONS

The Retreat has an abundance of native wildlife which lives and visits on a regular basis. There are the possums, goannas, echidnas and a large array of Native birds. Make sure the kids bring a torch for possums spotting at night.

The Retreat is a unique setting for weddings. You can have your wedding in the gardens with a beautiful bush back ground or out on the spectacular sand dunes and then your reception and entertainment onsite. No need to hire cars or guests travelling home after your reception.

BRING BIKES AND BOATS

All buildings have private parking and there is also room for boats, trailers and buses.

The Retreat is the perfect place to bring the kids to enjoy themselves while you relax and enjoy the tranquil setting.

We offer a great play ground area and large grassy areas for ball games. There is a game’s room for a game of pool, table tennis, Air Hockey, cards or just a casual place to have a drink and chat.

You can also bring along your push bikes and ride around the property and along the many bike tracks in the area.

PETS WELCOME

Pets are also welcome, as they are also part of the family. We have 3 pet enclosures, which are secure and located close to the specific buildings.

These are limited and must be advised when booking. We do have a strict pet policy ask for more details.

There are plenty of places to take your dog while on holidays such as to Birubi Beach, Dutchies beach and out on the sand dunes.

CABINS THAT ARE PET FRIENDLY

There are a limited number of buildings which are pet friendly and they are:

    • Cabin 4
    • Cabin 5
    • Bungalow 6

On our Pet stay agreement above there are a few simple rules and conditions to be aware of prior to booking with us.

  • Under the Caravan Park and Camping Grounds Act and Regulations pets are NOT allowed in any accommodation or facilities at any time
  • The Park laundry, pool and barbeque areas are out of bounds to all pets at all times and under no circumstances may they be used for bathing pets
  • Daily fee is $8 per day or weekly is $40
  • Pets must be in no way aggressive or destructive
  • Only pets that have been declared are allowed onsite Owners must have control of pets at all times on a lead
  • Owners must pick up dropping after pets immediately Owners are to protect the native wildlife
  • Owners are to bring pets bedding and bowls
  • Pets should be in good health and free from fleas
  • We recommend that pets be undergoing a tick treatment
  • Pets must not be left alone, on-site, at any time during the guests stay unless arrangements have been made with Management.
  • Pets must not be allowed to bark or indulge in antisocial or destructive behaviour.
  • As the pet owner you accept full responsibility for any personal injury or damage caused by your pet whilst in our park
  • We do not permit large dogs or dogs that are registered as a dangerous breed.
  • The manager reserves the right to ask any guest with a pet to leave immediately if the above rules are not complied with or the pet is causing a nuisance.

If it is found that the pet is or has been inside the building then there is an additional cleaning fee and a treatment required. This is an extra charge of $100 which will be taken out of bond.

Location

Location map

House rules

Check-in

Check in after 1pm
Checkout prior to 10am

On arrival please check in at the Main reception desk 
A $200 bond for cabins and bungalows and $500 bond for group buildings to be processed at check in. This can be processed via creidt card or cash. 

If you are expecting to arrive after 5.00pm please contact the office to make arrival arrangements (phone provided once booking confimed)

All late departures must be pre-oganised 
12 Noon departure subject to availabilty, available at $50.00 per building 

Check-out Check out is by 10am

Terms & conditions

Booking conditions

  • 50% deposit is required to confirm a booking. We accept Visa & MasterCard. Personal cheques are only accepted if received 30 days before your arrival date.
  • For bookings made within 21 days of arrival, we require full payment by credit card 
  • Balance of payment for accommodation is required 21 prior to arrival date. No refunds.
  • Minimum stay applies over Long Weekends, Public Holidays and School Holidays.
  • Extra people and day visitor charges apply. $10 per person per day.
  • The management endeavours to hold the site or accommodations booked, however, reserve the right to transfer a booking should the occasion arise.
  • The management reserve the right to change tariffs for accommodation at any stage of the reservation.
  • Pets are welcome and are $8 per day or $40 per week

Bond is payable on check-in for all bookings and they are as follows:

  • Cabins & Bungalows $200 each
  • Lodge & Duplexes $500 each.
  • Certain groups are required to pay a higher bond amount.

Bond by Pre-authorisation on a credit card only. Cash Bonds no longer accepted.

Cancellation policies:

he Retreat has cancellation policies for various booking types. Please see below which policy would apply to your bookings:

Individual Cabin, Bungalow  Bookings 

Refunds on deposits less a $50 cancellation fee are only possible if:

A) If cancellations are made in writing or email more than 10 weeks prior to arrival date
B) If property can be rebooked for the full period for the full Tariff.

C) Cancellation less than 21 days prior to arrival nil refund on deposit.

 

Group buildings and Multiple building Bookings

Once a booking is confirmed with a deposit the cancellation refunds on deposits less a $100 cancellation fee per group building and $50 cancellation fee per Cabin and Bungalow are only possible if:

A) If property can be rebooked for the full period for the full Tariff.

B) Cancellation less than 21 days prior to arrival nil refund on deposit.

 

Cancellations during HIGH PEAK TIMES – Christmas, New Years, Summer school Holidays and Long Weekends

For all bookings which fall in these Tariff periods and specified above full payment is required to confirm. There are no cancellations or refunds for any bookings over these periods.

 

TERMS AND CONIDTIONS

All guests are granted a limited permission to occupy accommodation at The Retreat for holiday purposes and acknowledge that this limited permission to occupy is not a residential tenancy agreement under the residential tenancy legislation.
By making a booking for accommodation at The Retreat, guests warrant that they have read these Terms and Conditions and the accompanying Rules and agree to be bound by them and all other Terms and Conditions and Rules notified to them from time to time.
The Retreat, its employees, and agents shall not be liable for, the guest release each of them from, any claim arising from -
(a) any damage to, or loss of, property or injury or death of persons occasioned directly or indirectly by an act or omission of any other person howsoever causes; or
(b) Any loss or damage due to delay, cancellation or disruption howsoever caused, including but not limited to loss or damage caused by laws, regulations, acts or failures to act,demands, orders, interposition of any government or agent thereof, acts of God, strikes, fire, flood, inclement weather, war, rebellion, terrorism, insurrection, sickness, quarantine, epidemics, theft, or any other cause in the nature of a force majeure.

Subject to clause above, if there is a force majeure event which affects the Guests booked accommodation at The Retreat will notify the Guests of its projected consequence and an estimate of the length of time over which it will prevail and may at its option offer the guest either:
(a) Alternative accommodation which is as good as or superior to that which has been booked; 
or
(b) A refund or credit with The Retreat which may be used within 12 month period from the date of issue. 

Booking and payment terms
If a guest is unable to provide credit card details at the time of booking, payment for the full cost of the accommodation is required within 24 hours of booking confirmation. Otherwise payment for the full cost of the accommodation is required at least 21 days prior to check-in.
(Please note that payment for the full cost of accommodation is required in order to confirm a booking during the Christmas school holiday period, the Easter weekend and public holiday long weekends.)
The Retreat may, at its option, cancel any booking for which a payment has not been received by the due date and charge a cancellation fee. Any cancellation of a booking by a guest must be received by The Retreat in writing and will also incur a cancellation fee. Please refer to Cancellation Policy.

Cancellations:

The Retreat has cancellation policies for all booking types. Please refer to the policy which your booking falls into. CANCELLATION POLICY - INDIVIDUAL CABINS & BUNGALOWS Refunds on deposits less a $50 cancellation fee are only possible if: A) If cancellations are made in writing or email more than 10 weeks prior to arrival date B) If property can be rebooked for the full period for the full Tariff. C) Cancellation less than 21 days prior to arrival nil refund CANCELLATION POLICY FOR GROUP BUILDINGS & MULTIPLE BUILDINGS Once a booking is confirmed with a deposit then cancellation refunds on deposits less a $100 cancellation fee per group building and $50 cancellation fee per Cabin or Bungalow are only possible if: A) If property can be rebooked for the full period for the full Tariff. B) Cancellation less than 21 days prior to arrival nil refund CANCELLATION POLICY - HIGH PEAK Christmas, New Years, Easter & Public Holidays For all bookings which fall in this tariff period full payment is required to confirm. There are no cancellations or refunds for any bookings over these period


Guests and Visitors must
*Comply with all the Terms and Conditions, Rules and all instructions from Manager, caretakers and security services during their stay.
*Respect the residential amenity and security of the property and neighbouring guests and refrain from anti-social behaviour
*Guests must control and be responsible for any visitors that they bring onto the property. Visitors must be reported to the office.
*Comply with any instructions from the Manager and security services during their stay and notify the Office or Manager of any disputes or complaints as soon as is practicable.
Noise and parties
*Guests must not create noise which is offensive to neighbours especially between 10pm – 8am and during arrival & departure or at any time throughout the occupancy.
*While we encourage you to enjoy your stay at The Retreat, we remind you that the Retreat is not "party house" and anti-social or offensive behaviour, drunkenness and excessive noise are strictly prohibited;
and
* Any gathering, celebration or entertainment permitted at The Retreat must not disturb other Guests or neighbours with the residential amenity of The Retreat. 
Accommodation, deck and balcony areas-
Guests must:
(a) Keep the deck and /or balcony area attached to their accommodation clean and tidy at all times;
(b) Keep noise to a minimum after 10pm so as not to disturb other guests or neighbours; and 
(c) Close all windows and doors to their accommodation when absent from The Retreat so as to maintain security and prevent the possibility of rain and water damage.
Common areas
The swimming pool area, games room, BBQ areas and camp fire areas are for the use of all guests.
Guests must;
(a) Keep all common areas, including the swimming pool area, BBQ area and camp fires clean and tidy at all times:
(b) Clean the BBQ and surrounding area after use;
(c) Keep noise to a minimum after 10pm so as not to disturb other guests or neighbours;
(d) Not use the swimming pool area, games room, BBQ area and camp fire area between the ours of 10pm and 8.00am so as to avoid any disturbance to other Guests or neighbours; and
(e) Ensure that no glassware is taken into the swimming pool area at any time.
Garbage and Recycling
Guests must:
(a) Dispose of garbage and recycling waste in accordance with the usual practice at The Retreat and utilise the allocated bins throughout the Retreat; and
(b) Not leave rubbish in public areas or common areas
Smoking
Smoking is not permitted in any indoor area at The Retreat.

Consequences of non-compliance withthe Terms and Conditions and Rules
(a) The consequences of not complying with the Terms and Conditions and Rules can include enforcement action from the Owner, Manager, Security Service or the Police; and
(b) Enforcement action could result in terminatin of permission to occupy the Retreat, eviction, loss of rental paid, deductions from security deposits and extra charges.

Departure arrangements
Prior to departure from The Retreat Guests must :
(a) Settle their account and return all keys to the Managers office by 10am. If a guest requires an early morning checkout please settle the account the night before and leave the key box at the office prior to departure
(b) Clean the accommodation and wash, dry and put away all dishes and crockery. Inventory lists are provided in each pantry and it si the Guests responsibiliy to ensure that all items are accounted for otherwise missing items will be charged at the replacement value.
(c) Remove all garbage and recycling waste from the accommodation and place it in the allocated bins throughout the Retreat.

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